Kraken - Principal, Business Operations – AI & Automation

• AI-native mindset — you already use AI tools daily and instinctively think about how to automate before doing something manually • Hands-on builder — you work with Claude, APIs, n8n, scripting, and automation platforms to ship real solutions, not just recommend them • Rapid learner — you've switched domains, picked up unfamiliar tools, and delivered in weeks, not months. Steep learning curves don't slow you down — they're where you're most comfortable • Data-driven by default — you reach for metrics before opinions and can pull, clean, and analyze data yourself • Strong structured problem-solving — able to go deep into workflows, systems, and data to find the real bottleneck • High ownership — you find the problem, design the solution, and ship it without waiting for permission • Comfortable in ambiguity with a strong bias toward action and experimentation • Ability to influence senior stakeholders and drive alignment across functions • Experience building or optimizing AI-powered reporting, internal tools, or operational workflows • Background at a top-tier consulting firm (MBB or equivalent) • Familiarity with agentic workflows, MCP integrations, or multi-system automation architectures • Background in fintech, crypto, payments, or complex operational environments • Exposure to cost optimization in AI workflows (e.g., managing API usage, token efficiency, scaling automation) • Experience with Claude Projects, Anthropic API, or similar LLM-based development • #LI-Remote • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.