Keeper Security - Customer Success Manager, Multilingual (Brazilian Portuguese/Spanish/English)

• 1+ years of experience in Account Management or SaaS Customer Success/Sales roles • Must be fluent, both verbal and written in Portuguese, Spanish, and English • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support • Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise • Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value • Energetic and self-motivated; a team player who is also a proactive and creative problem solver • Aptitude for learning software; strong with business applications • Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations • Working knowledge of Salesforce.com • Undergraduate degree preferred (BA/BS) • Experience working in IAM industry is a plus