Engine - Service Desk Support Technician

• Experience: 2-4 years of experience in technical support within an enterprise setting. Extensive knowledge of macOS and Windows operating systems, Google Workspace, Okta, and Slack platforms. Proven ability to use JIRA Service Management effectively. • Service Oriented:  Relentlessly focused on providing exceptional support, empowering colleagues through technology, and building strong partnerships to drive shared success. • Service Oriented: • Highly Analytical: You have a knack for troubleshooting and analyzing problems.  You also are highly organized, meticulously detailed and an excellent written and verbal communicator. • Highly Analytical: • Tech Stack Extra Credit: Bonus points if you have experience in Okta, Jamf/Intune and Meraki networking. • Mindset: You’re ready to roll up your sleeves, collaborate, and deliver results that matter. • Mindset: • Applications for this role will be accepted through August 30th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline. • CompensationOur compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.