wrapbook - Union Paymaster

• Process union payrolls accurately and compliantly within stated processing timelines/SLAs. • Synthesize and correctly apply information from complex collective bargaining agreements, side letters, and simple mathematical rules when processing payroll. • Ensure correct interpretation of union agreements and other provisions; escalate to appropriate partners when formal interpretation is required. • Manually review and validate calculations; identify discrepancies and make corrections/overrides as needed. • Multitask across multiple payrolls and deadlines; proactively manage workload and priorities. • Maintain clear, well-documented notes in systems so others can understand the status of a payroll and the rationale for decisions. • Build strong working relationships with internal partners (e.g., Labor Relations, Customer Success, Payroll Ops/Tax Ops, Product/Engineering) to resolve issues quickly and reduce repeat work. • Contribute to SOPs, knowledge sharing, and continuous improvement efforts. • What You'll Have: • Minimum 3+ years of experience in a multi-union payroll environment. • Demonstrated ability to interpret and apply union rules and working conditions in a production payroll context. • Strong attention to detail and comfort working under pressure and deadlines. • Clear written and verbal communication across multiple channels. • Basic spreadsheet skills (Excel/Sheets) and comfort learning new systems quickly. • Schedule flexibility to accommodate workload and client needs. • Extensive knowledge of entertainment union contracts preferred (SAG-AFTRA, DGA, IATSE, Teamsters, etc.). • Experience operating in a scaling operations environment with evolving tools and processes preferred. • History of improving documentation standards and operational workflows preferred.