Zeta Global - Lead Software QA Engineer, AI Automation
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Requirements
• Deep experience in quality engineering, SDET, or technical delivery leadership • quality engineering, SDET, or technical delivery leadership • Strong hands-on experience with test automation and CI/CD systems • test automation and CI/CD systems • Ability to query and reason across complex data systems (SQL required) • Experience with AI-assisted development or ML/LLM-based systems • AI-assisted development or ML/LLM-based systems • Strong familiarity with MarTech / AdTech ecosystems, healthcare is a major plus • MarTech / AdTech ecosystems • What Success Looks Like • Engineers ship to production with confidence, not hesitation • confidence, not hesitation • Bugs are caught before customers ever see them • before customers ever see them • Automated tests are trusted, fast, and low maintenance • trusted, fast, and low maintenance • Discovery is grounded in data reality, not assumptions • data reality, not assumptions • Delivery is predictable without heavy process • predictable without heavy process • The team moves fast because quality is built in, not added later • because quality is built in, not added later
Responsibilities
• Make Quality a Built-In System, Not a Gate • Turn quality into developer behavior, not a downstream function • Teach engineers to anticipate failure modes, edge cases, and data issues before writing code • failure modes, edge cases, and data issues before writing code • Build automated test systems that act as guardrails, not overhead • automated test systems that act as guardrails • Define what “production-ready” actually means and enforce it through systems, not process • Eliminate “hope-driven releases” • Define What’s Buildable Before It Gets Built • Partner with Sales and Product to pressure test ideas early • pressure test ideas early • Answer: Is this possible? With what data? At what cost? With what trade-offs? • Translate ambiguity into clear execution plans engineers can run with • clear execution plans engineers can run with • Kill bad ideas early. Shape good ones into something buildable • Own the Data Reality • Map and understand how data actually flows, not how people think it flows • how data actually flows • Identify what data exists, what is missing, and what is unreliable • Navigate internal systems and third-party integrations with confidence • Ensure every feature is grounded in real, usable data, not assumptions • real, usable data, not assumptions • Bring Domain Depth (MarTech / AdTech + Healthcare) • identity, activation, measurement, and data constraints • Operate within healthcare realities, including compliance and sensitivity of data • healthcare realities • Ensure what we build is not just technically correct, but market-relevant and viable • market-relevant and viable • Drive Delivery Like an Owner • Run delivery for a team of AI-first engineers • Break down work into clear, executable steps with no ambiguity • clear, executable steps with no ambiguity • Drive predictable delivery without slowing the team down • predictable delivery without slowing the team down • Surface risks early and adjust before they become problems • Align Product, Engineering, and GTM without friction • Redefine QA for AI-First Development • Build testing strategies for AI-generated and non-deterministic systems • AI-generated and non-deterministic systems • Validate outputs, not just code • Create evaluation frameworks for AI reliability, accuracy, and behavior • AI reliability, accuracy, and behavior • Ensure AI accelerates development without degrading quality • without degrading quality • What Makes You a Strong Fit • You have likely outgrown traditional QA or delivery roles • You think in systems, not tickets • systems, not tickets • You can go from data model → product requirement → test strategy → delivery plan without handoffs • data model → product requirement → test strategy → delivery plan • You are comfortable pushing back on Product and Sales when things do not make sense • You know how to make engineers better without becoming a bottleneck • You care deeply about what happens in production, not just what gets shipped • what happens in production
Benefits
• quality is what enables speed. • We are building an AI-first engineering organization where developers ship fast, confidently, and continuously. That only works if someone owns the system of how quality, data, and delivery come together. • how quality, data, and delivery come together • That someone is you. • This is not QA. This is not project management.This is a high ownership role where you shape how an AI-First team builds, validates, and ships production software. • high ownership role • You will define how an AI-first engineering organization actually operates • AI-first engineering organization actually operates • You will have real ownership across quality, data, and delivery • real ownership across quality, data, and delivery • You will work on high-impact MarTech / AdTech problems in healthcare • high-impact MarTech / AdTech problems in healthcare • You will operate in a team that values speed, clarity, and production outcomes • speed, clarity, and production outcomes • Bottom Line • If you want to: • Move beyond QA as a function • Operate as a force multiplier for an engineering team • force multiplier for an engineering team • Build systems that let teams ship fast without breaking things • without breaking things • This role is for you. • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! • The salary range for this role is $150,000 - $200,000, depending on location and experience. • PEOPLE & CULTURE AT ZETA • Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. • We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ • ZETA IN THE NEWS! • ZETA IN THE NEWS! • https://zetaglobal.com/press/?cat=press-releases
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