Pro members applied to this job 36 hours before you saw itGet Pro ›

Clearer.io - Senior AI/ML Engineer

Ha Noi+ Equity2d ago

Requirements

• 5+ years of software engineering experience with a focus on machine learning systems, model development, or ML infrastructure. • Proven track record of deploying AI/ML solutions at scale in production. • Experience in one or more specialized ML domains: search, recommendation systems, natural language processing (NLP), computer vision or generative AI. • Experience leading and owning end-to-end delivery of AI/ML projects, including technical design, cross-functional collaboration, and operational readiness. • Experience using Cursor, Copilot, Codex or similar AI coding assistants for development, debugging, testing and refactoring. • Familiarity with LLM-powered productivity tools for documentation search, experiment analysis, SQL and data exploration, and speeding up engineering workflows. • Has integrated AI tools to improve engineering efficiency and code quality, or to redesign workflows, with measurable impact such as time saved, defect reduction or throughput gains. • Keeps building AI skills, for example prompt and context engineering or agent orchestration, and stays current with new AI technologies. • Excellent communication and mentorship skills. • Good English communication skills (written and verbal) • Languages: Python (primary) • Data & ML platform: Databricks (Spark, MLflow, Unity Catalog), AWS (SageMaker, S3, Lambda, ECS/EKS) • Vector search / RAG: Qdrant • Inference optimisation: TensorRT • Frameworks: PyTorch, Hugging Face; LLM APIs (Anthropic, OpenAI) and agent frameworks • Nice to have: LLM observability and eval tooling (e.g. Datadog LLM Observability), Docker/Kubernetes, CI/CD for ML • life at clearer.io • eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on. • We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own — so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide. • We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners. • We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

Responsibilities

• Develop and maintain scalable ML pipelines on Databricks and AWS covering data ingestion, feature engineering, model training, evaluation and serving, with monitoring, drift detection and automated retraining. • Build systems that combine models, tools and data into cohesive, agentic workflows capable of executing multi-step tasks. This includes designing system behaviors such as planning, tool use, structured outputs and failure handling. • Identify and resolve performance bottlenecks in model training and inference through profiling, optimization, and architectural improvements, optimizing for latency and cost (e.g., TensorRT, quantization, batching). • Set up evaluation frameworks for LLM and ML systems, including offline evals, online A/B tests and quality guardrails, and ensure model fairness, bias mitigation and responsible AI practices. • Find and redesign engineering and business workflows using AI tools, and measure the impact. • Collaborate with cross-functional teams to translate product requirements into production-ready systems, and continuously improve system performance through iteration and evaluation. • Mentor engineers on ML practice and AI-assisted development. • Customers at the heart: we obsess over their needs so we can grow together • Purposeful progress: we don't settle - we take initiative and embrace bold thinking • Endless innovation: we refine, improve, and take meaningful action • Always open: we build trust through transparency and global collaboration

Benefits

• Everyone, everywhere • Your birthday off - a full paid day, just for you, every year • Give Back Day - a paid day each year to volunteer for a cause you care about • Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards • Clearer Together - employees who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City) • Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team • 100% Remote Culture: Work from anywhere in Vietnam that brings you happiness. • Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions. • Wellness Allowance: Support for classes promoting physical and mental health. • Time Off: 20 days/year, in addition to Vietnam holidays. • MacBook Provided. • Collaborative Events: Offline meet-ups, monthly gatherings and year-end party. • Continuous Learning: Technical and general workshops, online resources. • Health and Wellness Benefits: Generali Health Care, annual check-up. • International Exposure: Enhance expertise and English communication skills. • a fair shot for everyone • We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.