PointClickCare - Intermediate AI-Enabled DevOps Engineer
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Requirements
• Solid Technincal Foundation: • Working knowledge of cloud infrastructure and Linux-based systems. • Proven experience with CI/CD, and containers. • Focus in reliability, scalability, and operational excellence. • Automation experience, reducing repetitive operational tasks. • Growth Mindset: • Willingness to learn new tools and technologies, including AI-enabled platforms. • Openness to feedback and continuous improvement. • Ability to communicate clearly and ask good technical questions. • Skills and experience we’re looking for: • 2-4+ years of experience in DevOps, Cloud, SRE, or Infrastructure Engineering. • Experience with at least one cloud provider (Azure, AWS, or GCP ) • Hands-on exposure to: • Scripting experience (Bash, Python, or similar) • Infrastructure as Code (Terraform, IaC 2.0, or similar) • CI/CD pipelines • Containers (Docker) and Kubernetes concepts • Monitoring, logging, and alerting tools. • 2+ years in healthcare technology or other highly regulated SaaS environments (financial services, government) • Familiarity with AI-driven monitoring or AIOps tools. • Experience using AI-assisted development or operations tools. • Understanding of cloud networking and security fundamentals. • Bachelor's degree in Computer Science, Computer Engineering, or related technical field • Advanced certifications (AWS/GCP/Azure professional-level, CKA, CKS, CISSP) are highly valued • Demonstrated commitment to continuous learning • We're transparent—working in the open as one team using OKRs, cross-functional retrospectives, and public roadmaps. We confront problems courageously with blameless root cause analyses, not blame. We're data-driven, using metrics and APM to make evidence-based decisions. We learn continuously from our mistakes through retrospectives and RCAs. We're accountable for outcomes, not just activities, aligning our work to customer and business results. We experiment with strong opinions, loosely held, testing concepts and feasibility before committing. We think big, act small, and move fast—using Scrum, delivery plans, and frequent milestones. We're inclusive, creating space to listen and learn, growing an Ally Community to support equity and career growth. • $106,000 - $118,000 a year • At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $106,000 - $118,000 + bonus or commission + equity + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. Our salary ranges are determined by job and level. • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Responsibilities
• Infrastructure & Platform Support: • Implement and maintain cloud infrastructure using infrastructure-as-code. • Support and improve CI/CD pipelines for application and ML workloads. • Operate containerized workloads in Kubernetes or managed container platforms. • Assist in rolling out platform improvements and infrastructure changes. • Automation & AI Exposure: • Automate repetitive operational tasks using scripts and tooling. • Assist with deploying and monitoring AI/ML workloads. • Use AI-assisted tools to improve Log analysis and alert triage, Incident investigation and documentation, Deployment validation and testing. • Reliability & Operations: • Participate in on-call rotations • Respond to and help resolve environment & CI/CD pipeline incidents. • Monitor system health using dashboards, logs, and alerts. • Contribute to post-incident reviews and follow-up actions. • Collaboration & Learning: • Follow and contribute to established DevOps standards and practices. • Document procedures, runbooks, and operational knowledge.
Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more! • It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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