OpenAI - Manager, AI Deployment Engineering

• Lead, hire, and mentor a high-performing team of AI Deployment Engineers supporting Codex customers across strategic accounts. • Own the operating model and engagement strategy for Codex deployment efforts, ensuring customers successfully move from pilot to production adoption. • Guide teams in designing and implementing AI-enhanced development workflows, automations, and scalable deployment architectures. • Act as the senior technical escalation point for complex customer implementations and deployment challenges. • Partner with Sales, Product, Research, and Applied Engineering teams to align customer outcomes with product direction and roadmap priorities. • Help establish repeatable deployment playbooks, technical patterns, and best practices that enable scaled adoption of AI coding tools. • Coach engineers to operate as trusted advisors to engineering leadership and executive stakeholders. • Synthesize insights from customer deployments and translate them into actionable feedback for internal teams. • Champion safe, reliable, and effective adoption of AI-powered development workflows across industries. • Have 8+ years of experience in technical customer-facing roles such as deployment engineering, solutions architecture, technical consulting, or post-sales engineering. • Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers. • Have experience deploying Generative AI, developer platforms, or cloud-based software solutions into production environments. • Possess hands-on technical experience with software development systems and programming languages such as Python or JavaScript. • Understand modern software development lifecycles and how AI tooling transforms developer productivity and workflows. • Are an effective communicator who can translate complex technical and business topics to both engineering teams and executive stakeholders. • Thrive in ambiguous, fast-moving environments and enjoy building new operating models and teams from first principles. • Demonstrate strong ownership, humility, and a commitment to helping both customers and teammates succeed.