multiverse - Data Portfolio Lead
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Requirements
• Data Domain Expertise: A strong background in data upskilling with an existing network of experts and sources you trust to help you stay at the cutting edge—you understand the difference between a data warehouse and a data lake, and you know which libraries or tools are currently (or soon to be) essential for the modern data stack in a range of customer types • Product or Curriculum Launch Experience: Proven experience working with a broad cross functional group of stakeholders to launch learning products and their ongoing improvements • Confident Written and Oral Communication at all levels: You switch with ease from talking about the technical specifications of a new learning lab environment, to effectively raising a risk with the SLT on product performance, to convincing a Chief Data Officer on the ROI your products bring to his business metrics. You actively enjoy thinking about how to influence these different stakeholders • Ability to distinguish between signal and noise: You know how to make stakeholders feel heard whilst holding the line on what is right to prioritise and why. You effectively balance the need to improve learner experience with the practical realities of working with constrained resources • A strong vision for applied learning: you strongly believe in the power of apprenticeship and applied learning models to supercharge the acquisition of data skills and you bring vision and expertise both internally and externally to how to do this effectively • AI enabled practices: you are confident in building and using AI workflows to automate research, development and reporting tasks, and are excited about embracing AI to help you spend time on the tasks which most need your expertise • Relevant industry experience: work experience in a data aligned field such as Data Science, Analytics or Engineering • Instructional Literacy: Experience with cohort-based or online content creation, specifically within technical or professional training • Regulatory Knowledge: Experience working within regulated structures (e.g., UK Apprenticeship Levy) is a significant plus.
Responsibilities
• Portfolio Strategy • Data Product Roadmap: Own the development and iteration of a sub set of our Data product offerings by analysing data (both internal and external) to improve net new bookings, customer retention and learner retention • Market Alignment: Validate our assumptions and competitor analysis in the market in partnership with Product Marketing, shaping how we communicate technical value and competitor positioning • Horizon Scanning: Stay ahead of the curve on data and tooling trends to identify new skills development pain points and opportunities • Investment Validation: Support GTM, Finance and our Delivery teams to scope custom data offerings, balancing market potential against the technical investment required. • Product Development, Launch & Iteration • Learning Squad Management and Prioritisation: work collaboratively with stakeholders across the business to create compliant apprenticeship curricula which meet learner and client needs. Use data and insights (qualitative and quantitative) to identify and prioritise opportunities for growth and improvement, including managing the backlog and prioritisation of improvements for wider Learning team members and teams external to Learning • Organisational enablement and readiness: support partners in Delivery, Admissions and Product to assess and enable the readiness of our systems and people to deliver a high quality learning experience • Proactive Risk Mitigation: Identify and escalate risks to all levels in the organisation, including C Suite, to ensure products remain on track to hit quality benchmarks. • Agile Feedback Integration: Establish and lead rigorous feedback loops for your products. You won't just "collect" feedback; you will find effective ways to synthesise what you are hearing from different sources including our own internal delivery teams, learners and clients • Expert Credibility: Serve as the internal and external "voice of the data practitioner," building trust with technical leaders and stakeholders at all levels
Benefits
• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
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