BLACKLANE - Airport Operations Specialist

• 3-4 years in airport operations, ground handling or premium hospitality management. • Deep knowledge of Changi Airport flows and VIP service protocols. • Communication • Exceptional stakeholder management skills. You can professionally navigate conversations with airline station managers, chauffeur partners and internal leadership. • Mindset • You thrive as an "on-site owner" and proactive problem-solver who can drive supply engagement and quality improvements independently. • Strong analytical and reporting skills; ability to identify operational gaps and implement corrective actions. • Fluent in English.Speaking Mandarin would be a plus. • Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet. • Our Company Culture & Values • Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence. • Care - We are invested in each other's well-being and professional growth. • Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery. • Excellence - We understand our customers so we can exceed expectations. • We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life. • We welcome and actively support employees to create or join the communities that are important to them. • Why join us in a Blacklane on the fast lane? • 🌟 Local perks – Singapore💙 100% employer-paid health insurance for you and your dependents🌴 26 vacation days per year, increasing with tenure💪 Your Mental Health → No compromise with Nilo 🎓 Continuous learning through LinkedIn learning and L&D budget🚀 Fair pay and benefits tailored to local markets🚘Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective.