Innatera Nanosystems - Staff Digital Design Engineer - CPU Architecture & RISC-V
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Requirements
• 7+ years of experience in digital design, with a strong focus on CPU architecture and micro-architecture development; • Demonstrable experience in designing and implementing RISC-V based CPU cores (e.g., custom cores, modifications to open-source cores); • Deep understanding of CPU pipeline stages, memory hierarchies (caches, MMU), interrupt handling, and bus interfaces related to CPU design; • Expertise in RTL coding (Verilog/System Verilog) and debugging for complex digital modules, particularly CPU designs; • Strong knowledge of SoC architecture and subsystem integration, specifically concerning CPU integration; • Proven experience in front-end design tasks for CPU cores, including synthesis, STA, and formal equivalence checking; • Solid understanding of digital verification methodologies and working collaboratively with verification teams, with a focus on CPU verification; • Familiarity with common communication protocols (e.g., AMBA AXI/AHB) relevant to CPU-to-system interfaces. • Strong problem-solving skills with great attention to detail, particularly in the context of complex CPU architectures; • Excellent communication and collaboration abilities, particularly in cross-functional team environments; • A proactive and self-motivated attitude toward learning and innovation, especially in the evolving landscape of CPU design and RISC-V.
Responsibilities
• Onboard and activate the long tail of customers • Own onboarding end-to-end for this segment, making sure customers activate fast and get value early • Run structured launch sessions with admins and champions, tied to clear objectives • Spot expansion signals early • Drive retention and expansion across your portfolio • Own a large portfolio of SMB accounts and be accountable for their health, renewal readiness, and growth • Stay ahead of renewals by mapping value milestones to timelines and calling risks early • Run clean save plans when needed, and make sure customers feel supported • Grow accounts through value: usage patterns, outcomes achieved, and the next logical steps • Run scaled success with existing resources and Digital partnership • Default to using our existing playbooks, assets, and self-serve content, then make them better as you learn what lands • Work with Digital to build and run 1:many programs that move cohorts efficiently • Test, measure, and iterate on programs and playbooks based on clear success metrics • Feed the loop: share customer feedback with Product and help evolve the CS tooling/workflows that make this segment scale • What you should have • 3+ years in Customer Success or Account Management, ideally SaaS • Real experience in project management and you Get Stuff Done • A commercial brain: you’re comfortable linking outcomes to revenue and talking about growth when it makes sense • A scaled-CS mindset: you don’t jump to bespoke unless it’s truly worth it • Data-driven and tooling-comfortable • Startup-ready - fast, flexible, and energized by change • Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. • We're going to win by: • An obsession around the fact that every second counts, we have to move fast with intensity and drive hard every day. • It's on you. You have autonomy to own your outcomes. • Never let it slide, be relentless in challenging yourself and others to strive for the best outcome. • This culture is intense; it requires focus and discipline. So we’ll do everything we can to remove distraction, support your wellbeing, and reward your impact. • 🚀 Apply now and let’s create something truly epic! • This role is full time • This role pays $100,000 - $100,000 /year + equity +10% Bonus • Violaine Yziquel, our CCO, is the hiring manager • Location: NYC (office in central NYC) • The application process • Submit your CV (no need for a cover letter) • We’ll review it • An initial call with someone from the hiring manager to review your experience and motivation for joining (30 mins) • Hiring manager interview (30min) • Customer case study with a panel (45 minutes) • Final Stage with Leader
Benefits
• $80K – $100K • $80K – $100K Equity • At Fyxer AI, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. From $1M to $30M ARR in the last 12 months, making us the fastest growing startup ever in the UK. We are backed by top-tier investors including: Marc Benioff (Founder of Salesforce), Harry Stebbings (Founder of 20VC), David Singleton (Former CTO of Stripe), Madrona (First Investors in Amazon/Snowflake) • This role is focused on the long tail of customers. They’re big enough that onboarding and rollout need structure, champions, and a bit of change management - but the way we support them has to scale. So it’s a mix of 1:1 moments where it matters, and 1:many programs that move cohorts forward. • You’ll work closely with Sales, Support and Product, and you’ll use what already exists - playbooks, templates, digital resources - improving those over time rather than starting from scratch. You’ll also partner tightly with the Digital team to make scaled success actually work.
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