Honor - Systems Admin
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Requirements
• JAMF certifications or advanced Mac administration expertise • Experience with Google Workspace and Slack administration. • Experience in high-growth or startup environments • Exposure to API integrations and building internal tools • Experience experimenting with or deploying AI/agent-based workflows in IT or operations context • How This Role is Evolving • This is not a traditional Systems Administrator role. Success in this position means: • Moving from reactive support to proactive, automated systems • Leveraging AI and agentic tools as force multipliers • Continuously identifying opportunities to scale yourself and the IT function through technology • We are looking for someone excited to redefine what IT can look like in an AI-enabled workplace. • The annual base salary range for this role is $80,100 - $89,000. Individual compensation will be commensurate with the candidate's experience and qualifications. • Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program.
Responsibilities
• Core IT & Systems Ownership • Provide end-user support across macOS, Windows, and SaaS platforms, specifically Slack and Google Workspace • Manage onboarding and offboarding, including device provisioning, shipping logistics, and access lifecycle management • Administer macOS fleet using JAMF (or similar MDM) and continuously improve device management practices • Own and maintain core SaaS systems, permissions, and integrations • Act as an escalation point for complex technical issues • Automation & AI-Driven IT Operations • Design and implement automation to eliminate repetitive IT tasks and improve operational efficiency • Leverage modern scripting (e.g., Bash, Python) and low-code/no-code tools to streamline workflows • Utilize AI-assisted and agentic tooling (e.g., copilots, workflow agents) to: • Accelerate troubleshooting and root cause analysis • Automate support workflows and ticket resolution • Improve documentation generation and knowledge sharing • Identify opportunities where AI can materially improve IT operations and implement solutions end-to-end • Systems Thinking & Continuous Improvement • Proactively identify inefficiencies and scale IT processes to support company growth • Build and maintain clear, high-quality documentation and internal knowledge bases • Partner with Security, Engineering, and People teams to deliver scalable and secure solutions • Evaluate and introduce new tools that improve employee experience and IT effectiveness • We’re looking for you to bring: • 4–7+ years of experience in IT support, systems administration, or endpoint/SaaS engineering roles • Strong experience managing macOS environments at scale (100+ endpoints preferred) using JAMF or similar MDM • Proven ownership of SaaS administration (e.g., Google Workspace, Slack), including access lifecycle, permissions, and integrations • Solid troubleshooting skills across endpoints, SaaS platforms, identity systems, and basic networking • Demonstrated experience automating IT workflows (e.g., onboarding/offboarding, ticket reduction) using AI Assisted tools • Systems-oriented mindset with a track record of building scalable solutions and owning critical IT systems or domains
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