Hatch IT - Director of Design Engineering

• Own the AI-first user experience for intelligence workflows • Design and implement workflows where AI meaningfully reduces cognitive load (e.g., investigation setup, triage, summarization, entity linking, report generation, alert review). • Build “AI-in-the-flow” patterns: inline suggestions, copilots, agent task panels, explainable recommendations, smart defaults, and guided wizards—without turning the product into a chat box. • Define interaction patterns for agentic experiences (tasking, progress, tool calls, approvals, undo/redo, auditability, and fail-safe fallbacks). • Human-Centered Design (HCD) with real users and real constraints • Conduct lightweight user research (interviews, usability tests, workflow observation) and translate insights into journey maps, task flows, wireframes, prototypes, and shipped UI. • Partner with Product to clarify user problems, success criteria, and tradeoffs—then execute quickly and iteratively. • Ensure the UX supports novice-to-expert progression (discoverability for new users, speed and power features for experts). • Build and ship high-quality front-end software • Implement designs in a modern front-end stack (typically React + TypeScript), delivering clean, testable, accessible, performant UI. • Build reusable components and patterns; contribute to (or lead) a design system using tools like Figma + Storybook. • Instrument experiences with analytics/telemetry to measure adoption, workflow success, and time-to-insight improvements. • Trust, safety, and transparency in AI experiences • Design for “evidence-first” outputs: citations, sources, confidence indicators, what-changed diffs, and clear user controls. • Implement guardrails in the UI: policy-aware interactions, redaction/PII-aware patterns (where applicable), and safe failure modes. • Close the loop with feedback: capture user ratings, corrections, and outcomes to improve models and workflows over time. • Cross-functional execution and leadership • Work daily with Product, AI/ML, and Backend teams to define API contracts, data needs, latency targets, and UX acceptance criteria. • Raise the bar on craft: advocate for coherent UX, consistent patterns, and high-quality delivery—while keeping momentum and pragmatism. • Mentor others informally through design critiques, code reviews, and clear communication. • 10+ years of experience delivering UX/UI design + front-end engineering for modern web applications (or equivalent depth). • Strong portfolio demonstrating shipped product work (not just concepts)—including complex workflows and/or data-rich applications. • Proficiency building production UIs with React and TypeScript (or comparable modern framework experience). • Fluency in HCD methods: user interviews, task analysis, prototyping, usability testing, and iterative delivery. • Strong product instincts: can translate ambiguity into clear workflows, make smart tradeoffs, and ship in increments. • Experience integrating with APIs and data services; comfort collaborating on interface contracts and edge cases. • Working knowledge of accessibility (WCAG fundamentals), performance basics, and secure UI patterns (auth, RBAC-aware UX). • $140,000 - $170,000 a year • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.