tem - Brand, Content & Creative Operations Lead
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Requirements
• Proven experience running creative, brand, content, or marketing operations in a fast-moving environment. • High operational rigour. You can build systems, but you're not precious, and you optimise for shipping. • Strong judgement on when to tighten process and when to get out of the way. • Confident managing external partners across scopes, timelines, feedback loops, and quality control. • Excellent stakeholder management. You're calm, direct, and hard to derail. • Systems thinking. You naturally map dependencies, decision points, and failure modes. • Experience with multi-format production across video, events, web, and editorial. • Strong Notion fluency (databases, dashboards, templates) and comfort across the wider tooling stack. • Comfort using AI tools to accelerate drafting, coordination, and workflow automation. • Familiarity with high-stakes comms and approvals across reputation, partners, and founders.
Responsibilities
• Stand up a briefing system that makes "good" the default first draft for the most common work types. • Build the external resourcing model so agencies and freelancers add leverage rather than coordination tax. • Run the production layer for a flagship activation end to end. • Cut measurable time out of the brief-to-ship cycle across BCC. • Introduce AI and automation into the workflow layer where it meaningfully increases throughput. • Set the operating rhythm: translate quarterly and monthly priorities into a clear plan covering what's shipping, when, and why, and run the weekly cadence that keeps it all moving. • Build the briefing system: design a smarter briefing process and reusable templates so "good" is the default first draft, with a clear DRI, decision owner, and review path on every piece of work. • Lead external resourcing: own onboarding, scopes, and quality control for every agency and freelancer relationship, and maintain a live capacity map across internal and external contributors. • Ship the moments: run the production layer for activations, events, shoots, partner moments, and high-visibility launches, and turn one-off projects into repeatable runbooks. • Unblock the system: map cross-functional dependencies early across Product, PMM, Commercial, CX, Legal, Data, and Web, surface the real blockers, and track decisions so we don't relitigate the same debates. • Compound the wins: improve the workflow layer through templates, dashboards, and tooling, using AI and automation to meaningfully increase throughput without compromising quality.
Benefits
• Stock options so everyone has ownership in our mission. • 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off. • Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons. • Up to £1,200 or €1,200 per year for your remote setup. • Up to £150 or €150 per month for wellbeing. • 🗣️ INTERVIEW PROCESS • First call with our Talent Team. • Behaviour Interview with the Hiring Manager. • Technical Interview with the Team (90 mins). You'll meet with potential peers in this session and will discuss a real operational scenario: how you'd stand up a briefing system, prioritise competing requests, and run an activation under pressure. • Culture-Add Interview with Stakeholders.
No credit card. Takes 10 seconds.