Lumos - Director- Construction Relations
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Requirements
• 5-7 years of experience in a customer support-centric environment. • Familiarity with call center metrics, call handling software, and tracking systems. • Proficiency with Microsoft applications. • Proven ability to lead projects while representing Customer Support. • Knowledge of Lumos operations and outside plant teams preferred.
Benefits
• Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. • Comprehensive health, dental, and vision coverage. • Competitive compensation packages, including bonus options for eligible positions. • Paid Time Off & Paid Holidays. • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). • 100% employer-paid life and disability insurance. • Employee Assistance Program (EAP) with access to professional support for life’s challenges. • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. • Wellness program offering education and cash incentives for gym attendance and nutrition programs. • Employee referral bonuses. • Discounts on Lumos Fiber Internet for employees who live in our service areas. • Applicant Eligibility Notice:Applicants must be at least eighteen (18) years of age at the time of application. • Applicant Eligibility Notice:
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