Multiverse - Senior Product Manager (Adoption)
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Requirements
• 0→1 Product Experience: You've built a commercially successful B2B product from scratch. You know what it takes to go from a blank canvas to a product that customers love and pay for and you've done it. • People Leadership: You've managed and mentored PMs before. You know how to coach, give honest feedback, run performance reviews, and help people grow, without micromanaging them. • People Leadership • Hiring Instinct: You've built teams before, or you're ready to. You know what 'great' looks like in a PM and you can sell the vision to attract the right people. • Hiring Instinct • Product Strategy Chops: You can hold the big picture and the detail at the same time. You're comfortable working with VP-level stakeholders to define strategy, and equally comfortable getting into the weeds of a feature with your team. • Product Strategy Chops • Building Skills: Hands-on experience building prototypes using AI tools. This is non-negotiable. You lead by doing. • Stakeholder Management: You know who needs to know what, and when. You communicate proactively, build trust across the business, and never let anyone be caught off guard. • Stakeholder Management • B2B Edge: Strong experience in B2B or B2B2C product management. You understand enterprise customers, commercial dynamics, and how to build for buyers and users at the same time. • B2B Edge • Technical Craft: Familiarity with full-stack environments (ideally AWS and React). You can navigate the stack, speak credibly with engineering, and know when to push back on technical decisions. • Technical Craft: • Exceptional Communication: The ability to sell a vision, to a room of engineers, a table of execs, or a prospective hire. You adapt your message to the audience and make the complex feel simple • Exceptional Communication: • Not Our Vibe • We want to be upfront about what won't work here: • Corporate Bureaucrats: If you need a 50-page PRD and three months of committee meetings to make a decision, this isn't the squad for you. • Corporate Bureaucrats • Hands-Off Leaders: If your idea of product leadership is delegating everything and reviewing output, you'll struggle here. We need someone who builds alongside their team. • Hands-Off Leaders • Passive Observers: We need people who get their hands dirty. If you don't want to prototype or engage deeply with the tech stack, you won't thrive here. • Passive Observers • AI Sceptics: If you're not genuinely excited about using AI tools to accelerate your own work and shipping velocity, this role isn't the right fit. • AI Sceptics • The Interview Process • 1. Recruiter Screen: A first introduction to your experience, motivators, and a chance to learn more about Multiverse and our AI Adoption product. • Recruiter Screen • 2. Hiring Manager Intro Interview: A deep dive into your background and 'builder' mindset. Opportunity to understand the technical challenge, culture, and personal growth potential. • Hiring Manager Intro Interview • 3. The 'Building Assignment: A product exercise where you build and present a prototype using AI tools to 3-4 cross-functional stakeholders. This is where you get to shine. ✨ • The 'Building Assignment • 4. Operating Principles Final: A final interview with senior leadership to assess alignment with our core behavioural principles and to explore the long-term vision together. • Operating Principles Final
Responsibilities
• Own the Product Strategy: Work closely with the VP of Product to define and articulate the vision for our AI Adoption Platform. You'll shape the 'why' and the 'what', translating business goals and customer insights into a clear, compelling product direction that the whole company can rally behind. • Own the Product Strategy: • Drive the Roadmap: Take full ownership of planning and executing the product roadmap across the entire platform suite. You'll make the hard prioritisation calls, manage dependencies, and keep delivery moving at pace, without sacrificing quality. • Drive the Roadmap • Lead & Grow Your Team: Directly manage two PMs (with more to come), setting them up to do the best work of their careers. You'll run regular 1:1s, give honest feedback, coach them through ambiguity, and actively invest in their professional growth. • Lead & Grow Your Team • Move from MVP to Scale: Take our high-performing pilot and lead the build-out of our core product suite, before expanding into the wider platform. • Move from MVP to Scale • Build & Lead by Example: This isn't just a leadership role, you build. You'll use AI tools to prototype and ship alongside your team. Your PMs should look at you and know exactly what 'great' looks like. • Build & Lead by Example • Influence Across the Business: Work cross-functionally with Engineering, Design, GTM, and senior leadership to define how the world adopts AI and make sure the right people are always in the loop. • Influence Across the Business • You're a builder who's grown into a leader, but you haven't lost the instinct to get your hands dirty. You think in prototypes, lead with clarity, and bring your team along with you rather than delegating from a distance. • Have taken a B2B product from 0 to 1, you know what it takes to build something commercially successful from scratch, and you've got the scars (and the wins) to prove it • Have taken • Love building in ambiguity and have the grit to iterate your way to clarity and help your team do the same • Get genuinely excited about AI, not the hype, but the real, practical use cases that change how people work • excited • Are a natural people leader, you give direct feedback, develop your team intentionally, and create an environment where people do the best work of their careers • natural • Have strong opinions, loosely held, you can defend a decision, update your view when the data changes, and bring others along either way • strong • Want to shape something early-stage from the top, you're not here to manage a roadmap that someone else built • shape • Our North Stars • Here's how great PMs operate on our team: • Solve for Customer Value: We don't build AI for the sake of AI. You'll obsess over role-specific use cases that solve real pain points for our enterprise customers. • Solve for Customer Value • Drivers, Not Passengers: You're an owner. In a startup environment, there's no 'them', only 'us.' You lead the solution, bring others along, and don't wait for permission to fix a friction point. • Drivers, Not Passengers • Be Decisive, Even in Ambiguity: Speed is our strategy. You'll launch 'imperfect' solutions, test them in the wild, and course-correct based on real adoption data. • Be Decisive, Even in Ambiguity • AI to Deliver Outcomes: AI is our engine, for our product and for how you work. You treat Ai tools as core parts of your toolkit, not optional extras. • AI to Deliver Outcomes • Outcome-Driven Delivery: You consistently make the right technical trade-offs to deliver customer value quickly, without sacrificing quality. • Outcome-Driven Delivery
Benefits
• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year • Time off • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support • Health & Wellness • Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month • Hybrid work offering • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year • Work-from-anywhere scheme • Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! • Space to connect: • Our Commitment to Diversity, Equity and Inclusion • We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. • Our Commitment to Safeguarding • Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). • For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. • Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
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