Quantum Workplace - AI Operations Engineer
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Requirements
• 3+ years of professional software development or data science experience • Proficiency in Python, C#, TypeScript, or similar languages used in AI and automation contexts • Hands-on experience building AI-powered workflows or agent-based systems using LLM APIs (Claude, OpenAI, or similar) • Proficiency with SQL and relational database design • Experience building and consuming RESTful APIs • Strong communication skills — you can translate technical work into terms that resonate with business stakeholders • Experience with AI agent frameworks such as the Claude Agent SDK, Microsoft Agent Framework, or OpenAI Agents SDK • Familiarity with low-code/no-code automation platforms (Zapier, n8n, Make) • Experience integrating with CRM, marketing automation, or BI platforms (HubSpot, Salesforce, Marketo) • Exposure to observability and monitoring tools (Datadog, New Relic, or similar) • Experience with cloud platforms (Azure, AWS, GCP) and CI/CD pipeline practices
Responsibilities
• Partner with Sales, Customer Success, and Marketing to identify and prioritize high-leverage AI automation opportunities • Design, build, and deploy AI-enabled services and agent-based workflows end-to-end • Rapidly prototype solutions to validate value before committing to full production builds • Implement multi-step AI workflows with tool usage, data retrieval, and external system integration • Build and maintain API-driven backend services supporting AI-powered applications • Create frontend components and user interfaces that support AI workflows • Integrate AI systems with enterprise data platforms, CRM tools, and business systems • Design testing strategies to ensure AI outputs are accurate, reliable, and safe for production • Build observability, logging, and monitoring into AI services from the start • Ensure solutions meet security, compliance, and governance standards • Contribute to architectural reviews and help shape platform standards and best practices
Benefits
• You will be among the first to embed AI across the business — this is a foundational role with real strategic weight, not a support function • Direct access to business stakeholders means a short feedback loop between what you build and the outcomes you drive • High autonomy: prototype fast, ship what works, kill what does not • A company with genuine conviction about AI as a business lever — not just a buzzword initiative • Opportunity to shape how AI gets built and governed inside a growing SaaS company • At Quantum Workplace, we believe thriving teams move our own business forward too. That belief shapes how we work, how we lead, and how we support one another every day. • We’re intentional about how we show up, guided by our core values. And we hold ourselves accountable to creating a place where people can do meaningful work and grow. If you want a candid look at what it’s like to work here, check out our Glassdoor reviews. • Below are some of the ways we support our teams and help them thrive. • We care for our Qwirks and their families • · Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth • · Dental & Vision: We cover 100% of premiums for employees • · 401k: We match 100% of contributions up to 4% and you're fully vested on day 1 • · Additionally, our benefits include parental leave, PTO, summer hours, zoo membership, and more. • We seek to belong • · Employee-led Council works to create a more inclusive workplace • · No dress code - wear what makes you feel confident - BE YOU! • We invest in wellness and development • · Annual professional and wellness development allowance – conferences, books, gym reimbursements, workout equipment, and more! • · Our Omaha office has an on-site fitness center - free for Qwirk use • · Monthly manager-employee lunches for goal planning and development • · Zoo membership to your closest zoo • · Remote work stipend for 100% remote Qwirks
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