Coastal Community Bank - Compliance Officer
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Requirements
• Extensive knowledge of financial services, BaaS, deposit, lending, and privacy compliance laws and regulations (e.g., Regulation E, Truth in Savings Act, Unfair, Deceptive or Abusive Acts or Practices, FACTA, Reg Z-Truth in Lending, Regulation B-Equal Credit Opportunity Act, Fair Credit Reporting Act). • Ability to build rapport and develop strong internal and external partnerships. • Ability to succinctly and effectively present information and respond to questions from Bank Business Lines, FinTech Partners, and Compliance Leadership. • Demonstrated decision-making skill under demanding situations while dealing with complex issues involving competing interests. • Can interpret a variety of instructions furnished in written or oral form and translate requirements to direct reports. • Strong analytical, problem-solving skills and abilities with strong attention to detail and accuracy. • Capacity to multitask while working on long-term projects while maintaining the ability to focus on critical deliverables. • Proven ability to prepare documents and compose memos, compliance program documents, and/or Bank-wide policies and procedures. • Strong organization, time management and project management skills. • Ability to work independently and with a team. • Experience in attracting, developing, and retaining key talent. • Ability to research and interpret data from various sources. • Comprehensive knowledge of Microsoft Office Products. Can build proficiency in other software solutions used by the Compliance group. • Dedication to integrity, producing high quality results, and meeting deadlines. • Actively learns, demonstrates, and fosters the Bank’s core values and culture in all actions and words. • Willing to follow and comply with all applicable regulatory compliance laws. • Humility, integrity, and a killer sense of humor; you take your work seriously but not yourself. • 10+ years of relevant experience in compliance, risk management, audit, or legal roles in the financial services industry preferably with some Fintech exposure; or proven success in current role at Coastal with strong references. • Bachelor’s degree or equivalent combination of education, professional certification and/or experience. • Certified Regulatory Compliance Manager (CRCM) designation, or ability to obtain in one year. • Leadership experience in compliance, risk management, audit, and regulatory examination processes and activities. • HOW YOU’LL THRIVE AT COASTAL • Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development. • Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. • Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. • Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box. • Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. • Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. • BEING YOU AT COASTAL
Responsibilities
• Work with the Director, Compliance to develop, administer and monitor the implementation of a CMS that provides assurance over the Bank’s compliance with all applicable laws and regulations applicable to its operations and product offerings particularly those of Bank Business Lines and/or BaaS FinTech Partners. • Monitor external resources for emerging regulatory compliance trends or changes to the compliance environment; assess applicability to Bank Business Lines and/or BaaS FinTech Partners, and effectively lead the implementation of the change. • Assess the compliance risk needs of Bank Business Lines and/or BaaS FinTech Partners in response to growth and evolving business activities and help support the Advisory Compliance Program accordingly. • Maintain proficient knowledge of and ensure Bank Business Lines and/or BaaS FinTech Partners activities are performed in compliance with state and federal banking laws and regulations applicable to assigned areas of oversight. • Serve as subject matter expert to provide compliance advice and guidance to Bank Business Lines and/or BaaS FinTech Partners while addressing any compliance questions. • Effectively communicate with BaaS FinTech Partners, peers, Compliance Leadership, and/or process owners so that all stakeholders are informed about compliance requirements and have the awareness to work together to mitigate compliance risk exposure. • As requested, liaise with external parties such as Federal or State bank examiners, external auditors, and outside consulting firms regarding the Bank’s compliance function. • Help to oversee complaint analysis of assigned Bank Business Lines and/or BaaS FinTech Partners by researching, gathering documentation, drafting complaint responses, tracking, and reporting on complaints. • Oversee issue management for assigned Bank Business Lines and/or BaaS FinTech Partners, including the identification and dissection of issues to identify the root cause, risks, recommendations, and remediation efforts. • Lead Compliance risk assessments of assigned for assigned Bank Business Lines’ and/or BaaS FinTech Partners' new or modifications to product and service offerings to identify any compliance related issues and/or new regulatory requirements. • Support the development and recommend approval of compliance policies, ensuring that standards, procedures, and guidelines comply with applicable laws and regulations, the Bank’s risk appetite, tolerances, and policies. • Research laws and regulations as needed or when unique circumstances arise. • Independently investigate and act on matters related to compliance and risk. • Reporting and Analytics: • Lead the collection of information for regulatory examinations and compliance-related audits related to Bank Business Line and/or BaaS FinTech Partner compliance. • Support post-examination follow up and oversee corrective actions. • Work with the Director, Compliance in the preparation and presentation of clear and concise reporting to Compliance Leadership. • Report to the Director, Compliance on a regular basis, providing status updates related to the oversight of Bank Business Lines and/or BaaS FinTech Partners. • Administrative: • May prepare or support the filing for federal, state, and local regulatory agencies. • Keep informed and maintain knowledge of all applicable bank regulations for assigned job function through research, training and/or coursework. • Provide internal service in accordance with Coastal Core Values. • Support other key compliance and risk management projects as needed. • Perform additional duties as assigned.
Benefits
• We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: • Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. • Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. • Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly. • Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. • Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury. • Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. • 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. • Paid Time Off: Generous vacation and sick leave policies to support your time away from work. • Holidays: Enjoy 11 paid holidays throughout the year. • Check out our benefits on our careers site https://jobs.ashbyhq.com/coastal!! • PHYSICAL DEMANDS • The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee must be able to: • Sit for extended periods of time. • Stand for extended periods of time. • Perform repetitive finger, hand, and arm movement. • Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. • View and read computer screens for extended periods. • Occasionally stoop, kneel, crouch, or crawl. • Occasionally lift or move up to 10 pounds.
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