Cloudflare - Director, Global Security Incident Response
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Requirements
• Senior Information Security Experience: Possess over 7 years in relevant Information Security roles, with at least 5 years in leading incident response and/or security operations teams. • Data Analytics and Data Science: Knowledge of or utilized advanced data science and analytics methodologies to meticulously compile statistics on trends and anomalies, facilitating efficient data organization, retrieval, and analysis, enabling the identification of patterns and irregularities within vast datasets. • Data Analytics and Data Science • DevSecOps and CI/CD Implementation: Experienced in establishing and enhancing security operations in product or cloud-native environments, with a focus on integrating security practices within CI/CD pipelines • DevSecOps and CI/CD Implementation • Security as Code Expertise: Proficient in implementing Security as Code methodologies, automating security processes in alignment with agile development practices • Security as Code Expertise • Incident Response Automations: Designs software programs to identify, contain, eradicate, and remediate security issues including triage and investigation present within cloudflare infrastructure. Leverages automation and CI/CD for continuous development, adhering to speed and accuracy. • Proactive Goal Management: Skilled in independently defining and driving both immediate and strategic technical goals within a fast-paced security landscape. • Proactive Goal Management • Team Mentorship and Development: Demonstrated capability in coaching and guiding junior team members, fostering a culture of continuous learning within a DevSecOps context. • Team Mentorship and Development • Technical Environment Mastery: In-depth understanding and hands-on experience with Linux/UNIX, MACOS, AWS, GCP, and Azure ecosystems, emphasizing security configurations and best practices. • Technical Environment Mastery • Advanced Security Operations Insight: Extensive background in security operations, particularly in incident detection, response, investigation, and mitigation, within a continuous integration and deployment environment. • Advanced Security Operations Insight: • Security Tool Proficiency: Adept with advanced tools like SIEM, SOAR, and EDR, utilizing them for effective anomaly detection and incident response in a DevSecOps setting. • Security Tool Proficiency • Programming and Scripting Skills: Strong proficiency in programming languages such as Python, Go, Ruby, complemented by expertise in SQL and other database query languages. • Effective Communication and Analytical Abilities: Excellent verbal and written communication skills, combined with robust problem-solving and independent judgment capabilities, vital for leading in a collaborative team environment. • Effective Communication and Analytical Abilities • Incident Response Communication: Seasoned in articulating investigative findings and strategies to diverse audiences including technical staff, legal teams, and internal stakeholders. • Incident Response Communication • Leadership in Technical Team Growth: Track record of successfully managing, expanding, and steering technical teams, particularly in DevSecOps-oriented environments. • Leadership in Technical Team Growth • Incident Response Function Building: Passion for creating and nurturing a dedicated Incident Response function from scratch, aligning it with modern security and development practices. • Incident Response Function Building • Executive-Level Communication and Reporting: While "Incident Response Communication" to diverse audiences is listed, it does not explicitly mention the responsibility for regularly briefing C-suite executives or the Board of Directors on the company's security incident posture, major risks, and the strategic direction of the SIRT function. This is a critical duty for a Director who owns the global security response. • Executive-Level Communication and Reporting: • Advanced Cloud Computing Deployment: Proficient in deploying diverse cloud solutions including IaaS, PaaS, SaaS, within a security-focused framework. • Advanced Cloud Computing Deployment • Regulatory Framework Acumen: Familiarity with key regulations and standards such as SOX, FEDRAMP, NIST, ISO, GLBA, PCI-DSS, GDPR, CISA, applying them effectively in a DevSecOps environment. • Regulatory Framework Acumen • Comprehensive knowledge of digital forensics investigations, encompassing chain of custody, evidence procedures, investigative interviewing techniques, information management, and legal processes. • Experience with designing and managing incident response and security operations programs across large global enterprise technology companies • Experience with software engineering, and designing custom security response tools. • Experience with maturity and gap assessments
Responsibilities
• Vital leader of the Security Incident Response team overseeing all operations around the Globe. • Incident Response Oversight: Providing oversight to security incidents from detection to resolution, continuously looking to improve rapid response capabilities. • Incident Response Oversight: • Team Optimization and Agile Learning: Ensure optimal staffing and resourcing, focusing on continuous skill development and career progression within an agile security environment. • Team Optimization and Agile Learning • Resource and Vendor Management: Working with Security leadership to ensure tooling and resources are available to incident response teams. • Resource and Vendor Management • Performance Engineering: Guide team performance, ensuring adherence to established SOPs and best practices in security integration. • Performance Engineering: • Strategic Communication Protocols: Manage communication protocols during incidents, ensuring clarity and timeliness. • Strategic Communication Protocols • Cross-Functional Collaboration: Facilitate collaboration across Product, Infrastructure, SREs, GRC, ensuring cohesive incident response strategy. • Cross-Functional Collaboration • Continuous Process Improvement: Regularly refine incident response processes, incorporating the latest advancements for enhanced agility. • Continuous Process Improvement • Strategic Leadership for Scalability: Provide visionary leadership, ensuring operational scalability and efficiency in line with business needs. • Strategic Leadership for Scalability • Team Development in a Security-Focused Culture: Cultivate a high-performance team, enhancing capabilities through training and development. • Team Development in a Security-Focused Culture: • Incident Documentation and Process Automation: Oversee incident documentation, refining response playbooks and guidelines with a focus on automation in security processes. • Incident Documentation and Process Automation • Security Technology Management: Govern the development and maintenance of security tools, emphasizing integration in existing security pipelines. • Security Technology Management: • KPI-Driven Performance Assessment: Implement and monitor Key Performance Indicators to evaluate and improve incident response effectiveness. • KPI-Driven Performance Assessment • On-Demand Operational Readiness: Maintain readiness for critical incident management outside standard hours, integrating on-call responsibilities. • On-Demand Operational Readiness:
Benefits
• Compensation may be adjusted depending on work location. • For Bay Area based hires: Estimated annual salary of $225,000 - $310,000 • For New York City based hires: Estimated annual salary of $215,000 - $295,000 • Equity • This role is eligible to participate in Cloudflare’s equity plan. • Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. • Medical/Rx Insurance • Dental Insurance • Vision Insurance • Flexible Spending Accounts • Commuter Spending Accounts • Fertility & Family Forming Benefits • On-demand mental health support and Employee Assistance Program • Global Travel Medical Insurance • Short and Long Term Disability Insurance • Life & Accident Insurance • 401(k) Retirement Savings Plan • Employee Stock Participation Plan • Time Off • Flexible paid time off covering vacation and sick leave • Leave programs, including parental, pregnancy health, medical, and bereavement leave • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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