Lucid Software - Sr. Project Manager, AI
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Requirements
• 10+ Years of Strategic Operations: Experience managing complex technical portfolios or "Centers of Excellence" where you were responsible for multi-million dollar efficiency or revenue targets. • Constructive Candor: You are adept at delivering hard truths about resource allocation in a way that feels like a partnership, not a "No" department. You know how to pivot a team's energy from a "cool" project to a "material" one while keeping them excited to build and without stifling their creative momentum. • Systems Thinking & Architecture: Deep understanding of how data flows across an enterprise. You can see how a "Search" tool in Sales eventually feeds into an "Automated Outreach" agent. • Technical Literacy (AI/ML): Practical knowledge of the current AI stack (LLMs, Vector DBs, RAG, and Agentic Orchestration). You can distinguish between a "Vibe-coded" demo and a production-ready system. • Governance & Security Mindset: A background that includes working within security, compliance, or legal guardrails. You believe that "Security is a feature, not a hurdle." • Executive Influence: The ability to walk into a CRO’s or COO’s office and pivot their strategy from "shiny new tools" to "P&L-impacting workflows." • Prioritization Mastery: A proven "No" filter. You can ruthlessly prioritize a portfolio of 50 ideas down to the 5 that will actually move material impact metric. • Experience with the Lucid Visual Collaboration Suite (specifically using Lucidchart to map complex sales processes). • Previous experience in a "Foundational AI" role where you built a system from the ground up.
Responsibilities
• Portfolio ROI Management: You will collaborate with EMG members to curate a portfolio of AI initiatives (ranging from foundational "quick wins" to high-impact "agentic moonshots"). • Champions Group Orchestration: Lead and upskill the cross-functional AI Champions Group. You will provide the technical frameworks and strategic guidance to ensure departmental "Power Users" are building high-value solutions that align with the enterprise roadmap. • The 'Maintenance Tax' Gatekeeper: Audit every proposed project for long-term viability. You are responsible for ensuring the "cost to maintain" does not cannibalize the "value realized." You will enforce a "Portfolio Floor," rejecting low-impact point solutions that create excessive tech debt. • Security & Tech Debt Governance: Serve as the primary proxy for the VP of Tech & Security. You will ensure all "Champion-led" builds occur within the approved, secure AI sandbox, preventing "Shadow AI" while maintaining high implementation velocity. • Operational Logic Mapping: Move departments from passive AI (summaries) to active AI (operational logic). You will identify systemic "process leaks"—such as billing errors or sales handoff friction—and design agentic workflows to "self-heal" these gaps. • Performance Tracking & Reporting: Develop a unified AI Impact Scorecard for the EMG and CFO. You will provide monthly transparency into the cumulative progress toward the 15% goal, highlighting which initiatives are scaling and which should be killed.
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