Nextech - Sr. Product Operations Lead (Remote
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Requirements
• Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience). • 5+ years of experience in product operations, product management, or a related field. • Deep data analysis, visualization, and presentation experience. • Familiarity with SQL, Python, R, or other programming language. • Strong proficiency with data visualization tools (e.g., Tableau, Power BI) and the ability to translate complex data into digestible insights. • Strong project management skills with experience managing cross-functional teams and complex workflows. • Excellent problem-solving and critical-thinking skills, with the ability to think strategically and translate data into business decisions. • Experience with product management tools (e.g., Jira, Trello, Asana) and data analysis tools (e.g., Excel, Tableau, Google Analytics). • Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner. • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. • Demonstrated ability to lead and work across teams in a collaborative manner. • Self-motivated with a strong attention to detail and a passion for data-driven decision-making. • Knowledge of product analytics tools, trends, and best practices. • Familiarity with agile software development. • Knowledge of product lifecycle management tools and platforms. • Ability to influence without authority and drive change across diverse teams. • Prior experience with healthcare operations is a plus. • Work Environment/Physical Demands • Long-distance or air travel may be necessary. • Activities require a significant amount of work desks in front of a computer monitor
Responsibilities
• Lead the product operations team in delivering high-quality products to customers and stakeholders. • Collaborate with cross-functional teams to define priorities for development efforts based on customer feedback and market trends. • Oversee project timelines, budgets, and resource allocation within the Product Operations department. • Develop strategies to improve product delivery processes through continuous improvement initiatives. • Represent the company at industry events as a speaker or panelist discussing our products and services. • Mentor junior team members by providing guidance on best practices in project management, customer service, and quality assurance. • Monitor key performance indicators (KPIs) to ensure product operations meet predefined targets for efficiency and effectiveness. • Communicate regularly with senior leadership about the status of projects, potential roadblocks, or opportunities for optimization within the Product Operations team.
Benefits
• We are a leader in specialty healthcare technology solutions. • We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. • If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. • Generous annual bonus opportunity • 401(k) with Employer Match • Flexible Time Off: take time off when you need it without worrying about available hours • 11 paid holidays • Volunteer Time Off • Insurance: Choice of Medical, Dental, and Vision plans • Health Savings Account with employer match • Flexible Spending Account • 100% Company-Paid Parental leave (After 6 months with the company) • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance • Nextech Luminary Peer Recognition Program • Wellness Program including discounts on medical premiums • Employee Assistance Program with free counseling sessions available • Corporate Discounts on Retail, Travel, and Entertainment • Pet Insurance options
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