Redwood Software - Customer Advocacy Marketing Manager

• 5+ years of experience in B2B marketing or customer success, with a focus on customer advocacy, customer marketing, or related areas. • Proven track record of building and managing successful customer advocacy programs from scratch. • Experience in developing and executing various types of customer content (case studies, testimonials, videos, etc.). • Strong understanding of customer engagement strategies and best practices. • Excellent communication, interpersonal, and presentation skills, with the ability to build relationships with customers and internal stakeholders. • Experience managing customer communities and user conferences is a plus. • Ability to work independently and as part of a team, with strong project management and organizational skills. • Data-driven approach with experience in tracking and reporting on program performance. • Experience in the software industry, particularly in the automation or managed file transfer space, preferred.. • Bachelor’s degree in Marketing, Communications, or a related field; advanced degrees or certifications are a plus. • If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!