Twilio - Global Events Manager, Flagship Events
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Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 5+ years of experience in high-growth tech event marketing, specifically leading large-scale user conferences (2,000+ attendees). • large-scale user conferences (2,000+ attendees) • Flagship Experience: Proven track record of managing "Flagship" level events where strategy, production value, and brand storytelling are paramount. • Executive Presence: Strong communication and interpersonal skills, extensive experience advising and collaborating with C-level executives on event strategy and keynote delivery. • Executive Presence: • Operational Excellence: Demonstrated ability to manage event strategy, execution, and post-event analysis. Expert-level ability to manage large budgets, complex vendor ecosystems, and intricate project timelines without breaking a sweat. • Operational Excellence: • Collaborative Leadership: Demonstrated ability to lead by influence, aligning product, sales, and marketing teams toward a singular event vision. • Collaborative Leadership: • Agility: A strategic thinker with a proactive, solution-oriented growth mindset capable of thriving in a fast-paced, dynamic environment where quick pivot skills are essential. Ability to work independently as well as part of a team, collaborating effectively with colleagues from various departments. • Agility: • Desired: • Tech Stack: Proficiency with Airtable, Swoogo, Slack, and Google Suite. • Global Lens: Experience managing events across multiple international regions and a deep understanding of global cultural trends in the developer community. • Global Lens: • Production Savvy: Familiarity with the technical and operational side of events (AV, lighting, live-streaming, labor, materials, printing, etc). • Production Savvy: • Location • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
Responsibilities
• Lead SIGNAL Strategy: Serve as the primary project lead for our flagship conference, working with stakeholders to define the attendee journey, event themes, and strategic goals to drive brand equity and pipeline. Collaborate with cross-functional teams to integrate event strategies into broader marketing initiatives and meet our key results. • Lead SIGNAL Strategy: • End-to-End Production: Orchestrate all aspects of large-scale logistics, including venue sourcing, budget management, vendor coordination, production, operations, experiential engagement, sponsorship and onsite execution. • End-to-End Production: • Cross-Functional Leadership: Act as the central hub for SIGNAL, collaborating with leadership, product marketing, GTM sales, and brand creative teams to understand their needs and incorporate them into the event planning while ensuring a unified brand voice. • Cross-Functional Leadership: • Full-Cycle Project Management: Lead global status meetings, drive rigorous project timelines, and manage complex workstreams (sponsorship, registration, content, and demand gen) ensuring that all tasks and deadlines are tracked and met. • Full-Cycle Project Management: • Financial Stewardship: Build and manage multi-million dollar event budgets, prioritizing cost-effectiveness, contract negotiations, and detailed ROI reporting. • Financial Stewardship: • Global Integration: Ensure SIGNAL’s content and experience are adaptable for regional nuances in LATAM, EMEA, and APJ, supporting localized SIGNAL World Tour initiatives. • Global Integration: • Measurement & Analysis: Define Key Performance Indicators (KPIs) and lead post-event debriefs to analyze impact, attendee satisfaction, and conversion metrics. Assist with post-event analysis to measure the success of each event against predetermined goals. • Measurement & Analysis: • Support overall Global Event Team initiatives.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. • The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $87,840 - $109,800. • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $92,960 - $116,200. • Based in the San Francisco Bay area, California: $103,200 - $129,000. • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Application deadline information (required for ALL US jobs) • Applications for this role are intended to be accepted until May 31, 2026, but may change based on business needs. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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