hims-and-hers - Sr. Technical Program Manager
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Requirements
• Required Experience: 5-8 years of experience working as a Technical Program Manager in a highly technical, fast-paced environment. • Preferred Experience: 3-4 years of experience specifically within a highly technical HealthTech space. • Demonstrated success driving transformation or care delivery initiatives from conception to execution with measurable business and patient outcomes. • Proven ability to translate strategic vision into actionable roadmaps and deliver through influence across technical and non-technical teams. • Exceptional executive communication and stakeholder management skills, with the ability to distill complexity into clarity. • Strong systems thinking, process design, and change management expertise. • Adept at operating in fast-paced, ambiguous environments, balancing structure with agility. • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Drive the execution of complex technical initiatives, ensuring seamless collaboration across Product, Engineering, Clinical, Operations, and R&D. • Establish and monitor success metrics and OKRs, tying technical program outcomes directly to system scalability, patient experience, and operational impact. • Partner with technical and clinical leaders to identify opportunities for innovation in virtual care architecture and to remove operational or strategic barriers. • Champion process improvement and standardization, enhancing how technical projects are scoped, launched, and measured across the Care Experience organization. • Oversee launch readiness and continuous improvement, embedding feedback loops, retrospectives, and data insights to refine future initiatives. • Represent the Care Experience organization in cross-functional technical forums, influencing stakeholders and guiding strategic tradeoffs. • Foster a culture of accountability, transparency, and operational excellence across the telehealth delivery ecosystem.
Benefits
• $67.25 – $79.25 per hour • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • General Information • Work Email Address • LinkedIn Profile URL • or drag and drop here • How many years of Technical Program Management experience do you have? • Have you ever coordinated an Engineering roadmap? If so, please elaborate on the experience. • Are you legally authorized to work in the U.S. without restriction for any employer? • Will you now or in the future require immigration sponsorship by Hims & Hers in order to work for Hims & Hers in the U.S.? • Have you previously worked for hims & hers as an employee or contractor/consultant? • This includes any subsidiary companies, including but not limited to Apostrophe or Honest Health. • Recruiting Privacy Policy • Submit Application • Hims & Hers may use Artificial Intelligence with this application. Learn more.
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