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Jobs/QA Analyst Role/Entrata - Submeter Operations Analyst
Entrata

Entrata - Submeter Operations Analyst

United States$36k - $57k3w ago
In OfficeMidNAUtilitiesQA AnalystOnline MerchantAutomotive TechnicianReportingTeam ManagementGoogle SheetsDocumentation

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Requirements

• 2+ years of related experience is required in advanced analytics and reporting. • Mid-Advanced computer skills and experience with Google Suite, specifically Google Sheets • Excellent communication and interpersonal skills. • Strong analytical and problem-solving skills with attention to detail • Self-motivated with or without supervision; a healthy desire to constantly succeed • Ability to deliver quality results with strict deadlines • Organizational skills needed to prioritize and manage multiple tasks simultaneously, balance workload to achieve optimal results • Ability to work well with others in a team setting • Ability to adapt to new technologies and software updates quickly • Proficient in using utility billing software, preferably Entrata • Familiarity with submetering regulations and industry standards • Certification in utility billing or related field. • Project management skills for overseeing submeter installations and maintenance. • $17.45 - $27.31 an hour

Responsibilities

• Accurately record daily & monthly meter reads for all submetered properties by specific predetermined dates • Perform a quality check on all first month billing properties to ensure accuracy of the initial read upload • Coordinate the setup, transfer, meter configurations, testing and documentation of new and transferred submetered properties • Complete daily research requests raised by utility billing specialists, utility management specialists, and implementation team members. • Weekly calls with our submetering partner, Vitality, to ensure seamless meter maintenance and installations • Address completion of submetering maintenance and installs to make necessary billing adjustments. • Understand and manage compatibility of submeter systems with Entrata. • Work closely with the implementation team to identify and address potential issues early in the process such as incompatible systems or poor meter health • Assist in the development and implementation of new meter processes and best practices • Coordinate with Utility Service Managers to identify and fulfill on client needs related to submetering • Assisting team members, as needed, to fulfill their job duties • Accountability for meeting department metrics and KPI’s

Benefits

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. • HSA/FSA options and employer-paid disability benefits provided for eligible employees. • Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. • Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. • Bi-annual swag drops for employees • Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.

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