LiveKit - GTM Systems Engineer
Requirements
• Deep, hands-on Salesforce expertise — you understand the data model, have built complex flows and automation, and you think about it as an engineering system, not an admin tool. This is the primary bar. • Solid HubSpot experience in a marketing context — you've owned or operated it for campaigns and lead gen, and you've managed the HubSpot-Salesforce sync, including what breaks and why. • Proven integration engineering experience — you've built and owned integrations using APIs, webhooks, and event streams, and you've handled what happens when they break silently. • Code-first mindset — scripting, APIs, and CLI over UI when it's the right call. You have concrete examples of using code to solve GTM operational problems and you can speak to the judgment behind when you reached for it. • Agentic workflow experience, in code — you've built or extended AI agent workflows that act on GTM data. Not "we used AI tools" but actually designed and deployed agents in code: prompts, tool calls, orchestration logic, and the guardrails that make them safe to run autonomously. • Strong change management practices — you've managed deployments in live systems where a mistake breaks active deals or campaigns. • Comfortable partnering with Sales and Marketing stakeholders directly — fluent in both worlds, able to translate their needs into system requirements without becoming a bottleneck. • Salesforce CPQ: approvals, order forms, discounting rules, and the closed-won-to-billing path. • SQL and data modeling fluency; familiarity with a warehouse-centric stack (BigQuery, Snowflake, dbt, reverse ETL). • Experience with billing platforms (Stripe, Zuora, Maxio) and the handoffs between GTM systems and billing. • In those school group projects, you did most of the work (:sigh:). • OUR COMMITMENT TO YOU • An opportunity to build something truly impactful to the world • Contribute to open source alongside world-class engineers
Responsibilities
• Own Salesforce as the engineering system of record for revenue: data model, custom objects and fields, flows and automation, validation rules, field governance, and access control. Salesforce is the source of truth — everything else flows into or out of it. • Own HubSpot as the marketing system for campaigns and lead gen, and own the HubSpot-Salesforce sync — ensuring leads, contacts, and engagement signals flow accurately from Marketing into the revenue pipeline without drift or silent failures. • Build and maintain integrations across the GTM stack (Salesforce, HubSpot, Gong, Clay, Common Room, billing platform, and more) — ensuring data, engagement signals, and activity flow accurately without silent failures. • Own the data flow from GTM systems to the central Data Platform, partnering with the GTM Analytics Engineer to ensure accuracy, lineage, and security at every step. • Build, deploy, and extend agentic workflows: AI agents that consume GTM data, surface actionable signals, and automate operations that used to require a human — as part of LiveKit's Data and Business Systems Platform. • Build and maintain observability for critical GTM systems: dashboards, alerts, and runbooks so you know when something is wrong before Sales or Marketing does. • Implement proper change management across both CRMs: code changes go through review, config changes are documented, rollback paths exist. • Partner with SalesOps and Marketing to ensure both GTM orgs can work effectively in their respective systems — your job is keeping the foundation trustworthy and accessible, not being a ticket queue. • Partner with the Billing Systems Engineer on CPQ-to-Billing workflows — ensuring the closed-won-to-billing handoff is automated and accurate.
Benefits
• Engineering Ranges $120K – $250K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Tell us about you and why you're excited to apply to this specific role at LiveKit • Tell us about a project you're proud of! • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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