dbt Labs - Sr Technical Writer

• New feature writing for Product - 45% • Consistently creates effective docs plans for new feature writing projects • Starts conversations in key places, and involves stakeholders to keep everyone well-informed and focused on a world-class customer experience • Raises issues or suggests improvements to new features that advocate for user needs • Docs projects writing - 20% • Identifies and advocates for medium to large docs projects • Mentors less-senior writers on how to manage their time spent in docs-driven projects alongside new feature ships • Independently prioritizes the highest impact work beyond new feature ships • Addressing ongoing issues - 20% • Independently troubleshoots issue requests, and helps less-senior writers learn how to do the same • Has a solid understanding of when a swathe of issues can be folded into a larger content strategy improvement project instead of addressing each issue singularly • Independently notices overarching issues in our docs and figures out how to address them • Focuses on more complex issues, while analyzing data across multiple dimensions to evaluate solutions and drive decisions • Triages and reviews open source PRs and issues, and alerts the team when these are piling up • Peer reviewing - 15 % • Provides and explains their insightful and compassionate editorial and technical feedback when reviewing the work of peers • When providing feedback, consistently notices gaps in pages outside of the pages contained in the pull request they’re reviewing. They evaluate the problem being solved instead of just the pages bening submitted for review. • Gains agreement, consolidates differing opinions, and enables team to move forward • Reviews are consistently centered around clarifying the experience for users