PetDesk - Principal Engineer

• Lead the technical vision, architecture, and long-term engineering strategy for the CarePath Loyalty platform, ensuring systems are scalable, secure, resilient, and adaptable as the business grows • Assist with the design and evolve a platform capable of supporting integrations across dozens of third-party systems — including pharmaceutical manufacturers, and clinic systems — while maintaining reliability, observability, and operational excellence • Participate to architect data pipelines, APIs, and services that enable seamless data exchange between veterinary clinics, pet owners, drug manufacturers, and industry partners • Partner closely with Product, Engineering, Data, and Operations to translate market opportunities and customer needs into scalable technical solutions that directly support product roadmap planning and prioritization • Drive architectural decisions that balance speed, flexibility, maintainability, and long-term platform health in a rapidly evolving product environment • Identify and drive operational efficiencies across the platform — working with Operations to streamline processes, reduce manual effort, and improve overall system reliability and throughput • Oversee the end-to-end technical execution of key initiatives — managing timelines, dependencies, and cross-functional coordination to ensure on-time delivery and high-quality outcomes • Serve as a technical point of contact for external stakeholders including third-party drug manufacturers, corporate clinic groups, and individual veterinary clinics — translating complex technical concepts into clear, business-relevant communication • Participate with architecture reviews, conduct hands-on technical guidance sessions, and provide project-level oversight for complex initiatives spanning multiple teams and systems • Identify and mitigate technical risks associated with third-party integrations, data quality, platform scalability, and system performance before they impact customers or partners • Evaluate emerging technologies and industry trends related to integrations, data platforms, APIs, and distributed systems to inform the CarePath technical roadmap