kraken123 - Product Manager

• Proactive Discovery: Act as a product-led PM. You won't just manage a backlog; you will proactively drive discovery, identify underlying customer problems, and figure out how to scale and grow your products to deliver massive value. • Rigorous Delivery & Migrations: Balance your product vision with the realities of enterprise software. You will help steer significant migrations onto the Kraken platform, ensuring high-stakes, highly complex projects are delivered methodically and successfully for our clients. • End-to-End Autonomy: You will be handed high-level business goals, not step-by-step instructions. You are expected to autonomously navigate ambiguity, prioritise your team's work, and drive solutions from initial inception to a successful rollout. • Data-Driven Impact: Leverage data rigorously to spot new product opportunities and actively measure the impact of what your team delivers. You ensure we are building for measurable outcomes, not just shipping features. • Embrace New Technologies: You naturally integrate modern tools (including AI) to accelerate your work and explore how new technologies can enhance our product. • Support the Frontline: Partner with customer teams working on front-line support to quickly triage operational issues, using these insights to continuously improve the platform. • ## What you'll have: • The Enterprise/Product Balance: A proven track record in B2B product management (ideally enterprise software). You understand the delicate balance between pushing a visionary product roadmap and delivering on critical, heavy-lift client commitments. (While we anticipate this usually takes 3 to 5 years of experience, we care far more about your actual impact, high agency, and capability than a strict number of years on your CV). • Structured Thinking: Attention to detail and thinking in systems, both are vital for managing complex, high-volume, business-critical products and large-scale migrations in a dynamic environment. • Strategic Prioritisation: A history of confidently managing competing demands. You recognise what needs to be done immediately to achieve our goals and have the autonomy to say "no" to distractions. • Tenacity and a "Just Do It" Attitude: You don't give up at the first hurdle. You are willing to dive deep, get your hands dirty, and push through blockers and failures to deliver real impact. For example, if a complex issue arises, you familiarise with the relevant domain, find a way to collect associated data, troubleshoot, and liaise with relevant parties throughout. • Excellent Communication: Strong written and verbal skills with the ability to interact seamlessly with people of varying technical backgrounds. You are a great listener who can spot and harness fantastic ideas from anywhere inside and outside of the business. You understand that leveraging AI and scaling complex systems for large enterprises increases the need for exceptional, structured documentation to guide engineering and ensure system integrity. • Industry experience: Previous experience in the water industry or other utilities is a bonus, but not a requirement. • Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. • Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!