Yuno - Technical Account Manager Lead
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Requirements
• 5+ years of experience in Technical Account Management, Implementation/Integration Engineering, Solutions Engineering, or similar, ideally in fintech/payments/SaaS. • Strong understanding of RESTful APIs and web services (JSON, XML; SOAP a plus) and API tooling (Postman, Swagger, etc.). • Proficiency in web fundamentals (HTTP, auth concepts, debugging client/server flows). • Working knowledge of at least one server-side language (Python, Node.js, Go, Java, etc.)—enough to read code, debug integrations, and speak fluently with engineers. • Exposure to databases and infrastructure basics (SQL/PostgreSQL/MySQL, logs/monitoring, troubleshooting distributed systems at a practical level). • Strong project management skills: ability to run multiple workstreams, manage stakeholders, and communicate clearly under pressure. • Fluency in English. • Payments experience (gateways, acquirers, PSPs, fraud tools, tokenization, reconciliation basics). • Experience with ticketing/incident management tools (Zendesk, Jira Service Management, ServiceNow, etc.). • Experience supporting enterprise customers in production environments (SLA mindset, structured incident comms). • Familiarity with security and compliance considerations in integrations (PII handling, OWASP basics). • What Yuno offers you
Benefits
• Remote work - You can work from anywhere in North America • Home office bonus - We offer a one-time allowance to help you create your ideal home office • Work equipment • Stock options • Health plan, no matter where you are • Flexible days off • Language, professional, and personal growth courses • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. • Final hiring decisions are ultimately made by humans. • If you would like more information about how your data is processed or wish to exercise your data protection rights, please contact us at [email protected].
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