• Deliver synchronous telehealth visits (video and/or phone) to patients as part of care programs in partnership with health plans.
• Conduct focused, efficient clinical assessments aligned to visit type (e.g., treatment-focused, condition-specific, and preventive/wellness visits).
• Interpret diagnostic results (including at-home lab results) and provide clear, actionable recommendations, including treatment, follow-up care, and referrals as appropriate.
• Develop and implement evidence-based care plans within scope and in accordance with program protocols and payer requirements.
• Provide patient education and counseling on diagnoses, treatment options, preventive care, and next steps.
• Ensure compliance with state telemedicine regulations, payer guidelines, and internal clinical protocols.
• Document all patient interactions accurately and in a timely manner in accordance with organizational and regulatory standards.