OpenAI - AI Deployment Engineer

• Work directly with strategic startup customers to understand critical workflows, uncover failure modes, and identify high-impact opportunities for improvement. • Prototype and iterate on prompts, agents, and workflow designs to better understand system behavior and unlock customer value. • Synthesize and deliver valuable feedback to the Product and Research teams, turning real usage patterns into clear, reproducible evals, benchmarks, and technical artifacts that improve model and product quality and ensure customer-grounded learnings influence roadmap and model development. • Build repeatable tools, patterns, and evaluation approaches that raise the quality bar across multiple use cases. • Operate with strong judgment in ambiguous environments, balancing immediate technical problem-solving with longer-term system improvement. • Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community. • Have strong software engineering & AI fundamentals. For example, experience as a startup CTO, software engineer, ML engineer, Data Scientist or equivalent. Experience shipping production systems end-to-end is a strong plus. • Have experience as a technical founder, or engineer at an early stage startup • Have familiarity with, or interest in, model training pipelines and reinforcement learning. • Have experience building AI applications, agents, or evaluation systems, and can reason clearly about model behavior in complex workflows. • Are comfortable working directly with highly technical users and translating their challenges into concrete technical signals. • Can move fluidly between prototyping, debugging, evaluation design, and cross-functional collaboration. • Communicate clearly across technical and non-technical audiences. • Bring high agency, strong product sense, and a bias toward building durable improvements rather than one-off fixes • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.