Staff Software Engineer

• NetDocuments is seeking a Staff Full Stack Software Engineer to play a pivotal role in shaping the future of our next-generation document management systems. As a senior technical leader, you’ll drive the design, architecture, and delivery of scalable, event-driven platforms that power mission-critical frontend and backend solutions for our global customer base. • This role is ideal for an engineer who thrives at the intersection of backend architecture, cloud-native infrastructure, and full stack development—someone who builds production-ready applications at scale while guiding teams toward technical excellence. You’ll collaborate with product, design, and engineering leadership to define the direction of our systems and integrate cutting-edge technologies, including AI-driven services and event-based data pipelines. • If you’re passionate about building resilient systems, mentoring engineers, and driving innovation in how organizations manage and interact with their documents, this is your opportunity to make a lasting impact. • You will: Technical Leadership & Architecture • Set technical direction for our document content extraction and transformation team, establishing patterns for scalable, secure, and performant systems on AWS. • Lead architectural decisions that use OCR technologies such as Tesseract and Apryse OCR. • Drive initiatives that improve scalability, performance, and reliability of the product while considering and implementing changes that control costs without impacting customer satisfaction. • Guide the evolution of our content extraction and transformation technology stack as the business and customer needs mature and scale. • Make critical technical decisions that balance user experience, performance, security, and maintainability. • Product Design and Build • Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines. • Build production-grade applications across C#/.Net, AWS services, and document extraction/transformation technologies. • Design and implement scalable APIs (REST, GraphQL) that power our front-end and enable third-party integrations. • Integrate AI-driven services and emerging technologies to enable greater backend efficiencies and increase customer productivity. • Build the product to enable seamless, scalable, and flexible semantic search capabilities. • Ensure security, performance, and compliance considerations are applied across all implementations. • Problem Solving & Ownership • Solve complex technical challenges from real-time customer experiences and issues to event-driven document processing at scale. • Take full ownership of initiatives from concept through production and ongoing evolution. • Make sound architectural decisions by weighing trade-offs with reasoning that stands up over time. • Proactively identify and address technical debt before it impacts the team. • Build and Optimize Systems • Write high-quality, well-tested code across the full stack with emphasis on maintainability. • Design resilient systems that maintain uptime and performance as we scale globally. • Implement observability through logging, metrics, and telemetry to proactively triage issues. • Monitor and optimize performance at scale, identifying bottlenecks and implementing solutions. • Create comprehensive technical documentation including architectural diagrams and design decisions. • Collaboration & Mentorship • Partner closely with product management to translate requirements into technical solutions. • Mentor engineers across experience levels, elevating technical skills and best practices. • Collaborate with Platform Services, Ops, and other teams on integration points and shared infrastructure. • Build consensus on technical approaches while having authority to make final decisions when needed. • Lead knowledge-sharing initiatives through code reviews, design discussions, and documentation. • Continuous Learning & Innovation • Stay at the forefront of content extraction and transformation technologies and industry trends, cloud-native architectures, and AI-powered tools. • Research and prove out new technologies through POCs that align with product strategy. • Contribute ideas that directly improve engineering velocity and quality.