retired - Business Systems Analyst
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Requirements
• Education & Credentials • Bachelor’s degree in Business, Information Systems, Finance, Computer Science, or a related field required. • Three or more years of experience as a Business Systems Analyst, Systems Analyst, or similar role in a technology-driven organization, typically acquired through 3–5 years in a comparable environment. We’re looking for demonstrated experience leading requirements development end-to-end, proactively identifying scope and priority conflicts, and serving as a trusted requirements resource for engineering teams — not just gathering and documenting requirements under direction. • Industry & Domain Knowledge • Experience in fintech, financial services, or investment platforms is strongly preferred. Familiarity with cryptocurrency trading, custody, and blockchain concepts; retirement account structures (e.g., IRAs) and related operational workflows; and alternative assets such as precious metals, real estate, or private investments will set you apart. • Technology & Systems • Proficiency in Azure DevOps, Confluence, or similar tools for requirements management and project documentation. Experience working with third-party integrations, APIs, and data feeds is a plus. Familiarity with business intelligence tools and business analysis certifications (CBAP, CCBA, PMI-PBA, or similar) are also welcome. • A clear, precise communicator — in writing and verbally — who can translate complex technical concepts for non-technical audiences and business needs for engineering teams. • Someone who drives decisions, not just tasks — you are comfortable being a credible, trusted voice on requirements scope and pushing back constructively on stakeholders when business needs conflict with technical feasibility. • Highly analytical and detail-oriented, with the judgment to work independently within your domain and escalate when decisions exceed your defined scope of authority. • Collaborative and stakeholder-focused, with a track record of building trust across technical and business teams while maintaining clear accountability for your own outputs. • Adaptable in a growing fintech environment where priorities shift and no two days look the same.
Responsibilities
• Serve as the Technology organization’s internal consultant to Finance, Marketing, Sales, and Operations — advising business unit leaders on technology capabilities, system constraints, and feasibility trade-offs that affect operational strategy and technology investment decisions. • Lead the development of functional and non-functional requirements, user stories, process flows, and acceptance criteria. Evaluate conflicting stakeholder input and make recommendations on requirements scope — including recommending de-scoping of items that do not meet feasibility, priority, or business-value thresholds — and drive resolution in collaboration with stakeholders and project leadership. • Develop, maintain, and enforce the Technology organization’s requirements management standards, documentation templates, and quality review protocols; assess requirements readiness and recommend when they meet the threshold for engineering handoff. • Serve as the lead facilitator for resolving requirements disputes between business units; surface conflicting priorities, present trade-off analyses, and drive alignment — escalating to senior leadership for final resolution when stakeholders cannot reach consensus. • Provide expert recommendations to the VP of Project Management and senior business leadership on technology roadmap sequencing, build-vs-configure-vs-buy trade-offs, and resource allocation decisions affecting the technology portfolio, supporting informed decision-making by leadership and cross-functional teams. • Analyze existing systems and workflows to identify, prioritize, and recommend solutions for gaps and inefficiencies; propose investigation scope and remediation approaches to technology leadership for approval within established project parameters. • Collaborate with data and analytics teams to define the reporting, metrics, and insights needed to measure business outcomes; recommend measurement frameworks and KPI definitions for stakeholder approval. • Maintain current, traceable documentation across all active projects; accountable for requirements quality such that defects traceable to requirements gaps are a direct performance measure of this role. • Leverage AI tools to accelerate requirements development, flowchart creation, acceptance criteria authorship, and documentation — applying professional judgment to validate and refine AI-generated outputs before engineering handoff.
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