Serve Robotics - Senior Product Manager, Hardware
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Requirements
• Bachelors degree or another equivalent engineering discipline • 5+ years of product management experience, with a proven track record of shipping HW features or features at the intersection of HW and SW or products and experience optimizing post-launch. • Experience working with multiple partners, resolving conflicting requirements and priorities and negotiating for solutions that lead to a successful partnership • Demonstrated ability to lead external partner integrations with a strong technical focus. • Excellent product judgment, with the ability to balance customer needs, business goals, and technical feasibility. • Strong communication and collaboration skills, with experience managing relationships across technical and non-technical stakeholders. • Experience with mechanical, electrical, firmware and SW interface work, systems integration, testing and QA. • What Makes You Stand Out • MBA or equivalent degree • Embedded SW product experience is preferred (mainly for telops related cross over work or for embedded team to HW and SW interfaces). • Detailed requirements management methodologies and use of various tools to manage, such as confluence, notion, excel or G sheets. • Working knowledge of robotics, hardware PM, owned and shipped ground breaking products in your career so far. • Knowledge of AI based tools for data gathering and tracking. • Additional Requirement • Expected frequent travel to the Bay Area. • Please note: The listed base salary range applies to candidates based in the San Francisco Bay Area. Compensation may vary depending on location, experience, and role alignment. We are open to qualified candidates working remotely within the United States. • Please note: • USA - ALL: $85,000 - $150,000 USD
Responsibilities
• Align Priorities to Product Vision and Strategies – Set the direction for target hardware feature capabilities, enhancements and partner integrations to improve service efficiency, scalability and experience. • Partner with engineering to ensure implementation excellence - Work closely with engineering teams to make trade offs between time to market, scalability, and safeguard against likely gotchas. Craft actionable requirements that capture business opportunities and operational pain points. Deep dive into our hardware design and architecture to support engineering and write user acceptance criteria that accelerate QA for any new or refined feature. • Facilitate data gathering for key issues priority and focus, tracking back to OKRs and KPIs • Measure success: Define key performance metrics, analyze production performance, and be the go-to for the performance of the target hardware features such as tracking, motorization and locomotion, robot regulation support features, merchant and customer experience intersection features and other key systems. • Ensure Compliance & Scalability – Collaborate with legal, security, and compliance teams to meet industry standards and scale integrations. • Act as the primary technical POC: Serve as the key interface between Serve Robotics and partner technical teams, providing guidance on what is feasible and ensuring successful integration and alignment with product goals.
Benefits
• $135K – $180K • Offers Equity • The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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