Deliveroo - SMB Account Manager
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Requirements
• BSc/BA in business, engineering, Economics or a related field is preferred • Experience with Excel, Google Sheets or formula based tools • Self-starter capable of driving yourself to your targets and objectives every month • A fantastic communicator with a "get it done" mindset, well-organised and efficient • Fluency in English and Arabic
Responsibilities
• Build strong relationships with Small and Medium Restaurant Accounts • Be on the ground, organizing proactively face to face meetings with the Partners in the portfolio • Cross sell and upsell Deliveroo key services • Lead actions to improve performances of Partners, supported by the broader team • Directly manage Partners in a case-by-case basis to unlock critical value improvement • Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio
Benefits
• Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. • We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
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