deliveroo - Rider Engagement Associate, Dubai (UAE National)
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Requirements
• 1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement. • Bachelor’s degree in Business, Marketing, Communications, or a related field • Strong written and verbal communication skills in English and Arabic • Ability & interest to craft clear and engaging communications for rider campaigns • Comfortable conducting market research and external outreach • Experience coordinating events, workshops, or engagement initiatives is a plus • Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus. • Must hold a UAE Passport and Family Book
Responsibilities
• Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in the UAE. • Support the creation and rollout of engaging rider communications and campaigns. • Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team. • Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates). • Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
Benefits
• At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To • 🔧 Make a visible impact every day • Your work directly improves experiences for customers, partners and riders. • 🌱 Learn fast in an entrepreneurial environment • Work close to the market with autonomy, pace and real responsibility. • 🧠 Build a career, not just a role • Stretch yourself, develop new skills and grow as the business evolves. • 🌎 Deliver together in an inclusive culture • Collaborative, values-driven teams that support how you work best. • We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here https://careers.deliveroo.co.uk/how-we-hire/. • Our Global Structure • Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. • Diversity, Equity and Inclusion • At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
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