The Wilshire Group - Senior Director, Revenue Cycle Transformation & Epic Strategy
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Requirements
• Bachelor's degree. • 13+ years of Epic experience. • Epic Resolute Hospital Billing certification. • Extensive experience in revenue cycle operations and hospital billing. • Experience leading large-scale Epic implementations and optimization projects. • Program and project management expertise. • Strong communication and executive presentation skills. • Preferred • Experience with academic medical centers and multi-hospital health systems. • Agile and Lean methodologies. • Revenue Integrity and Charge Capture expertise. • Acquisition and integration experience. • Consulting experience. • Core Competencies • Revenue Cycle Management • Epic Hospital Billing • Strategic Planning • Process Improvement • Change Management • Program Management • Executive Leadership • Workflow Design • Cross-functional Collaboration • Financial Operations • Vendor Management • Healthcare Transformation • Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.
Responsibilities
• Revenue Cycle Leadership • Lead enterprise revenue cycle transformation initiatives, including hospital billing, charge capture, revenue integrity, coding, patient access, reimbursement, and centralized business office operations. • Partner with executive leadership to identify opportunities for operational efficiency and financial improvement. • Develop and implement revenue cycle best practices and performance strategies. • Epic Implementation & Optimization • Direct Epic implementations, upgrades, acquisitions, and post-live optimization efforts. • Collaborate with operational leaders and IT teams to define requirements and establish system workflows. • Ensure successful integration of revenue cycle functions across hospitals and ambulatory settings. • Provide strategic oversight for charge capture, billing, and third-party system integrations. • Program & Project Leadership • Manage complex, multidisciplinary programs involving finance, legal, compliance, operations, clinical teams, and information technology. • Facilitate stakeholder alignment and executive decision-making. • Oversee project governance, risk mitigation, budgeting, and resource planning. • Drive change management and operational readiness initiatives. • Process Improvement & Innovation • Identify and implement process improvements that enhance efficiency and customer experience. • Lead Lean, Agile, and continuous improvement initiatives. • Create and standardize operational workflows and documentation. • Develop strategic roadmaps supporting long-term organizational objectives. • Team Leadership • Mentor and develop leaders and project teams. • Foster collaboration across business and technical departments. • Promote a culture of accountability, transparency, and continuous improvement.
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