Chainguard - Business Applications Administrator (Salesforce)
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Requirements
• 4+ years of experience in a Salesforce-focused technical role • Salesforce Administrator certification (required) • Salesforce Advanced Administrator certification (required) • Strong hands-on Salesforce administration experience (Sales Cloud) • Experience working in Scrum / Agile environments (required) • Ability to partner effectively with developers and technical teams • Comfort working with Salesforce data models, automation, and reporting • Experience supporting Sales and Marketing users in a fast-paced environment • Strong troubleshooting, analytical, and communication skills • Strongly Preferred • Strongly Preferred • Agentforce Certified • Familiarity with SOQL and Salesforce metadata • Experience supporting B2B SaaS go-to-market teams • Experience with tools such as HubSpot, Marketo, NetSuite, or similar • Exposure to CI/CD or Salesforce release automation
Responsibilities
• Technical Partnership & Delivery • Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions • Translate business requirements into clear, technically accurate user stories and functional designs • Contribute to technical solution discussions and design reviews • Implement configurations aligned to established architecture and best practices • Support testing, validation, and post-release activities • Salesforce Administration (Hands-On) • Perform day-to-day Salesforce administration and configuration • Build and maintain Flows, validation rules, custom objects, fields, record types, and automation • Manage users, roles, profiles, permission sets, and access controls • Create and maintain reports and dashboards for Sales and Marketing teams • Support data hygiene, imports/exports, and governance standards • Work in sandboxes and support deployments and releases • Frontline Field Support • Serve as a first-line and technical escalation point for Sales and Marketing users • Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows • Provide timely support and guidance to unblock users • Participate in office hours and user enablement sessions • Capture recurring issues and escalate or translate them into system improvements • Integrations & Systems • Support existing integrations with marketing, analytics, and billing systems • Assist in diagnosing integration and data synchronization issues • Partner with developers during integration testing and issue resolution
Benefits
• $111,000 - $130,000 USD • We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. • We have a bias for intentional action — We prioritize, plan, try things, and fail fast. • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. • Flexible & Remote-First Culture: • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). • Our Approach to Equity: • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. • 100% Covered Health Insurance: • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. • ∞ Flexible Time Off: • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. • 18 Weeks Paid Parental Leave: • If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.
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