Relay Technologies - Lead Data Analyst - Middle Mile & Sortation
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Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Identify and quantify the biggest cost-per-parcel reduction opportunities across our operations • Build models that make operational trade-offs explicit: cost vs. reliability, speed vs. utilisation, capacity vs. flexibility • Shape Middle Mile network design: where vehicles go, when they arrive, and how efficiently they’re used • Drive Sortation efficiency: workforce scheduling, throughput optimisation, and the balance between human and robotic capacity • Line manage two Analysts: set goals, provide coaching and feedback, and support their development • Act as a trusted advisor to the squads, shaping where analytical efforts are focused and what gets prioritised • Represent the analytical perspective in leadership discussions, influencing decisions and driving focus • You take full ownership of your domain and don’t wait for someone to tell you what’s important • You’re comfortable leading a small team while still doing significant hands-on analysis yourself • You build models that quantify trade-offs and make complex operational decisions clearer • You translate analytical results into recommendations that operations and leadership can act on • You’re fluent in SQL and experienced with BI tools, with strong problem-solving instincts • You have at least 5 years of experience, ideally with some exposure to logistics • You care about developing the people you lead, not just the work they produce • You thrive in operational environments where the data is messy and the stakes are real • Fast and Focused Hiring Process • Talent Acquisition Interview - 30 min • Technical SQL Interview - 1 hours • Hiring Manager Interview - 45 min • Case Study - 1 hour • Values & Impact Interview - 45 min • Decision and offer within 48 hours. Our process mirrors our pace of work.
Benefits
• Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. • Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. • 25 days of holidays • Enhanced parental leave. • Hardware of your choice. • Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). • Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.
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