Litmos - Senior Program Delivery Manager

India$73k - $73k2mo ago

In Office Senior APAC Cloud Computing Software Delivery Manager Office Manager Program Management Team Management Jira Reporting Claude

Requirements

• 8+ years in program management, delivery management, or engineering operations, ideally in a software product company. • Experience coordinating delivery across 5+ concurrent engineering teams. • Strong understanding of Agile delivery frameworks with practical experience improving delivery performance. • Excellent English communication skills (written and verbal) with the ability to work effectively across multiple timezones. • Experience in distributed, multi-timezone engineering organizations. • Experience partnering with HR on people operations or onboarding. • Based in Pune (or willing to relocate). • Preferred • Experience in a product company that transitioned from contractors to FTEs. • Familiarity with Azure DevOps, Jira, or similar tools. • Experience with AI-assisted development workflows. • Prior experience standing up or scaling an offshore engineering hub. • Salary Range: ₹35,00,000 to ₹40,00,000 plus 15% bonus

Responsibilities

• Own the delivery cadence across engineering teams, tracking sprint commitments, velocity, cycle time, and commitment reliability. • Facilitate cross-team dependency management and ensure shared resources are allocated effectively. • Run program-level ceremonies including cross-team standups, delivery reviews, and quarterly planning coordination. • Build and maintain delivery dashboards and reporting for engineering leadership. • Serve as the senior on-the-ground leader in Pune, working alongside the Office Manager and local HR representative on onboarding, retention, engagement, and hiring logistics. • Act as an escalation point for Pune-based staff on operational or interpersonal matters. • Support SDLC evolution (Scrum, ShapeUp) and champion AI-assisted development tools (Claude, Copilot) across teams. • Own the onboarding playbook for new Pune-based engineers. • Maintain structured communication rhythms across US, UK, and AU timezones.

Benefits

• As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can. • We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.