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Jobs/Associate Role/ro - Licensing & Credentialing Associate
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ro - Licensing & Credentialing Associate

Remote - New York, NY or Remote$58k - $69k+ Equity3d ago
RemoteJuniorNAInsuranceTelemedicineAssociateNurse PractitionerAirtableDocumentationOutreach

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Requirements

• 2–4 years of experience in healthcare licensing and credentialing • Experience working with credentialing systems or data tools (e.g., Medallion, CAQH, Airtable, or similar) • Strong attention to detail and ability to manage high-volume, process-driven work with accuracy • Operational mindset with the ability to follow, maintain, and improve structured workflows • Strong organizational and time management skills with the ability to prioritize across multiple workstreams • Clear and proactive communication skills, with strong follow-up and stakeholder coordination abilities • High ownership and accountability—you reliably see tasks through to completion • Familiarity with multi-state licensing requirements and healthcare compliance; knowledge of state-level NP licensure rules and scope-of-practice nuances is a plus • ## We've Got You Covered: • Full medical, dental, and vision insurance + OneMedical membership • Healthcare and Dependent Care FSA • 401(k) with company match • Wellbeing + Learning & Growth reimbursements • Paid parental leave + Fertility benefits • Pet insurance • Student loan refinancing • Virtual resources for mindfulness, counseling, and fitness • We welcome qualified candidates of all races, creeds, genders, and sexuality to apply. • The target hourly rate for this position ranges from $28.00 - $33.00, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. • Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

Responsibilities

• Execute provider credentialing workflows, including initiating profiles, tracking progress, and ensuring timely activation • Collect, review, and validate provider documentation for completeness, accuracy, and compliance with internal standards • Maintain and update provider data across systems (e.g., credentialing platforms, Airtable, internal tools), ensuring high data integrity • Monitor license expirations and renewal timelines; proactively follow up with providers to maintain active licensure • Support the tracking and maintenance of Nurse Practitioner collaboration agreements, ensuring alignment with state-specific requirements and internal policies • Support re-credentialing processes, including outreach, tracking, and documentation management • Manage inbound requests and communications through licensing and credentialing support channels • Assist with provider offboarding processes, including tracking license deactivations and updating records • Support broader practice compliance functions as needed, including documentation, tracking, and audit preparation • Identify operational gaps or inefficiencies and contribute to process improvements within licensing and credentialing workflows

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