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Jobs/Senior Community Manager Role/hyperexponential - Senior Manager, Solutions (Field Engineering)
hyperexponential

hyperexponential - Senior Manager, Solutions (Field Engineering)

Remote - New York, United States$200k - $283k+ Equity2w ago
RemoteSeniorNASoftwareSenior Community ManagerSenior Product ManagerSolutions EngineerB2BCustomer SuccessStorytellingStakeholder ManagementCoaching

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Requirements

• Led or significantly contributed to Solutions Engineering or Solutions Architecture teams in a B2B SaaS or similarly complex environment • Demonstrated measurable impact on presales metrics such as win rates, POV conversion, sales cycle length, or forecast accuracy • Built or improved presales processes (discovery frameworks, demo structures, POV execution) that brought consistency and quality to how technical teams engage with customers. • Coached and developed individual contributors, improving technical storytelling, solution design, and stakeholder management, alongside experience (or clear readiness) in hiring, onboarding, and managing performance. Used data and metrics to drive team performance and accountability. • Partnered effectively with Sales, Product, and Customer Success to align technical strategy with commercial outcomes • Maintained technical credibility with customers, senior stakeholders and internal teams by staying current with product capabilities, guiding solution design, and supporting the team through complex technical conversations. • You're unlikely to thrive here if • You prefer to stay hands-on as an individual contributor rather than building leverage through coaching and team development. • You're uncomfortable holding people accountable to clear standards or providing direct feedback when performance falls short. • You default to process over judgment, or struggle to operate effectively in a fast-changing, high-stakes environment where the playbook is still being written. • Meet with one of Sales Leaders & Have Lunch with Urszula • Values Interview

Responsibilities

• Drive optimal win rates across qualified opportunities by coaching Solutions Team (Solutions Engineers and Architects) through discovery, demos, architectural workshops, and proof-of-value engagements with clear, technically and commercially aligned execution • Drive optimal Technical Win conversion from proof-of-value to closed deals by analysing outcomes, capturing learnings, and refining how the team builds customer confidence • Reduce sales cycle length and improve forecast accuracy by identifying technical risks early and partnering with Sales to proactively unblock deals • Build and develop a high-performing, engaged team through clear standards, structured feedback, and defined career progression pathways • Establish consistent execution frameworks across discovery, solution design, and POV delivery, using metrics and AI-enabled workflows to scale quality • Partner cross-functionally with Sales, Product, and Customer Success to align technical execution with revenue goals and influence product direction

Benefits

• On Target Earnings: $200,000 - $283,000 • Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. • $6,000 training and conference budget for individual and group development. • Full medical, dental, and vision package to fit your needs. • Mental health support via Spring Health and Rula. • Access to One Medical. • Flexible vacation policy - take time when you need it. • Pet discount plans, retirement plan (401K), and discount programs available to employees.. • Top-spec equipment (laptop, screens, adjustable desks, etc.). • Regular remote and in-person hackathons, lunch and learns, socials, and game nights. • Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry • Exceptional opportunities for personal development and growth as we build something remarkable together. • Our commitment to Diversity • hxers are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. • Diversity is not just the right thing to do; it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. • If you're energized by complexity and motivated to grow, we encourage you to apply and join our global team. • If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. • For more information about applying and to view other opportunities, you can visit our careers page. • {{Base: $164,000 - $227,000 with a Commission variable of 25% bonus. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this.}} • Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.

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