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Forward Financing

Forward Financing - Senior Product Manager - Data Platform and Integrity

Remote - Ontario, Canada$145k - $180k3mo ago
RemoteSeniorNAFintechData AnalyticsSoftwareArtificial IntelligenceSenior Product ManagerPresidentGovernanceSQLSalesforceDocumentationData Governance

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Requirements

• Technical skills in data modeling, database design, SQL proficiency required for Core Applications and Salesforce management. • Experience with Product Requirement Documents (PRD) development including embedding a robust data strategy within PRDs is preferred but not mandatory as it's implied by the role description without explicit years of experience stated. • Familiarity with Data Lineage, overrides and audit trails for resolving conflicting data sources in core applications desired though no specific certification mentioned; this skill set aligns closely to what is typically expected but not explicitly required as per job posting details provided. • Experience working across different squads within a product team preferred with an emphasis on horizontal partnership and standardization of tracking loan lifecycles, customer statuses, financial transactions desired though no specific years or certifications mentioned; this experience is implied to be beneficial but not explicitly required as per job posting details provided. • Direct reporting line established to the Vice President of Product preferred for leadership role in data strategy and integrity within core applications suggested by position title "Senior Technical Product Manager, Data Platform & Integrity" though no specific years or certifications mentioned; this is an organizational structure detail rather than a qualification. • Experience with analytics alignment between product/engineering teams desired but not explicitly required as per job posting details provided since the role description emphasizes acting as "The Analytics Bridge."

Responsibilities

• 1. Product Data Strategy & PRD Governance (Horizontal Partnership) • Embed Data Strategy: Partner with vertical Product Managers and Engineering leads during the design phase of new features. You will ensure that every Product Requirement Document (PRD) includes a defined data strategy—specifying exactly how data is captured, stored, and validated. • Design Review: Act as a technical reviewer for major product initiatives, asking the critical questions: “How does this change the data model? Does this create a duplicate field in core applications? How will we report on this?” • Standardization: Establish the standards for how our Product team defines data requirements, ensuring consistency in how we track loan lifecycles, customer statuses, and financial transactions across different squads. • 2. Core Application & Salesforce Data Integrity • Data Modeling: Oversee the logical data model within our Core Applications and Salesforce. You will ensure that as we scale, our schema remains clean, normalized, and efficient, preventing "tech debt" in the form of messy or redundant data fields. • Lineage & Overrides: Own the logic for Data Lineage and Data Overrides. You will define the rules for which system is the "source of truth" when data conflicts occur and ensure we have an audit trail for manual overrides in core apps. • Governance at the Source: Implement "Governance by Design" by working with Engineering to build validation rules and constraints directly into the application layer, preventing bad data from ever entering our ecosystem. • 3. Strategic Analytics Alignment • The Analytics Bridge: Serve as the primary liaison between the Product/Engineering organization and the Analytics/Data Science teams. You will ensure that upstream application changes do not break downstream reporting or AI models. • Translation: Translate complex analytical requirements (e.g., specific features needed for a risk model) into actionable engineering tickets for the Core Application teams. • Data Availability: Ensure that the data generated by our products is accessible, documented, and structured in a way that allows the Analytics team to self-serve, reducing the dependency on ad-hoc engineering support.

Benefits

• Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match. • Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations. • When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! • Forward Financing Core Values: • Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.” • Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book. • Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing. • Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best. • Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. • Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive. • US Equal Opportunity Employment Information

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