fleek - Commercial Director

• Commercial management experience leading sales, account management, or revenue teams in a very high-growth environment • Marketplace experience (B2B or B2C), ideally from a fast-paced, metrics-driven environment • Expertise using data and metrics to support all key functional decisions and build business cases cross-functionally. You should live and breathe contribution margins, unit economics, ROI, and daily metrics • Zero-to-one builder: you've built sales functions or commercial processes from scratch • Strong relationship management: proven ability to build trust with and manage enterprise/high-value customer relationships over an extended period of time • Deeply analytical: data-driven decision making is second nature • Insatiably curious: you're constantly learning about new tools, approaches, and market changes • Hungry and ambitious: you're driven to stay relevant and push boundaries • Change agent: you've driven transformation in previous organizations • Hands-on and scrappy: you're not afraid to roll up your sleeves and do the work yourself • Highly Desirable • A passion for AI/agentic platforms: you've: already adapted commercial processes to leverage AI/automation for increased efficiency and accuracy • Marketplace unit economics expertise: deep understanding of two-sided marketplace dynamics • B2B2C background: experience serving both business customers and end consumers • Entrepreneurial background: experience in startups or high-growth scale-ups with a strong performance culture • Fleek is an in-office company. We believe the best work happens when people are together — the quick decisions, the cross-functional energy, the ability to solve problems in real time. Most of the team works from our London HQ 3–4 days a week. • We’re not prescriptive about it. Performance and trust matter more than attendance. For your first six months, we’ll ask you to prioritise being in the office — to learn the business, build relationships, and get up to speed. After that, you’ll have genuine flexibility to manage your own time. We hire adults and treat them accordingly. • The Practicalities • Location: London HQ — Heneage Street, E1 (Shoreditch / Aldgate East) • Work model: In-office, typically 3–4 days per week. Full-time in the office for your first six months, then genuine flexibility earned through trust and performance. • Stage: Post-Series B, hyper-growth • Team: 100+ across London, India, and Pakistan (~20 in London office) • Visa: Unable to sponsor visas for this role • Culture: High ownership, non-hierarchical, fast-moving. Founder-led with strong opinions loosely held. • Five values shape how we work at Fleek: • Dream Big and Disrupt Yourself: Push the most ambitious version of what you’re building. Step out of your comfort zone. Nothing is out of reach. • Absolute Ownership: The buck stops with you. Drive initiatives to completion. Experiment, learn, persevere. The job isn’t done until the job is done. • Curiosity Leads the Way: Don’t accept anything at face value. Ask questions you don’t know the answer to. That’s how you innovate. • Talk to the Customer: Deeply understand their challenges, motivations, and ambitions. Every decision starts with the customer at the centre. • Embrace Diversity: A global team building for a global supply chain. Bring your authentic self and embrace the diversity of everyone you encounter.