pencil - Lead Product Manager— Agentic Discovery & Orchestration - EMEA - Remote
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Requirements
• Hands-on AI product experience — you've shipped agentic or LLM-powered products in production. You understand what reliability, latency, and auditability mean in practice, not just in theory. • Marketing or creative tech background — you understand the enterprise marketer's world: brand safety, campaign workflows, the gap between creative intent and execution at scale. • Strong product instincts on persona and UX — you've thought carefully about how AI systems build trust with users over time. Not just what they can do but how they feel to use. • Comfort with ambiguity — this role sits at the frontier. You're energised by problems without established playbooks, not frustrated by them. • Technical credibility — you don't need to write the code but you hold your own in architecture conversations. You understand enough about orchestration, MCP, and LLM tool-calling to ask the right questions. • Rigorous and fast — you move quickly but you instrument as you go. You don't ship things you can't measure. • You'll thrive here if... • You find the gap between 'the agent works in a demo' and 'the agent works reliably for 10,000 enterprise users' genuinely interesting to close. • You're excited by the challenge of making AI feel inevitable to a user — not something they have to operate. • You care as much about whether Scribble feels right as whether it works correctly. Both matter. • You want to define how the next generation of marketing gets made, not just build features on top of someone else's vision. • You write to think, not just to communicate. Crisp briefs and honest post-mortems are part of how you work. • KPIs & Success Measures • Scribble reliability: percentage of Scribble-initiated workflows completing without human correction to agent selection or sequencing. • Brief to workflow: time from brief input to approved workflow proposal — and the rate at which proposals are accepted without manual adjustment. • Discovery lift: time from login or first prompt to first successful agent-led generation. Agent usage beyond image gen as % of total generations. • Enterprise auditability: completeness of audit trail per workflow execution. Zero 'how did this get approved' incidents in enterprise accounts. • Shared north star: % of platform exports originating from an agent-led workflow (currently 15%).
Responsibilities
• Define Scribble's product roadmap — capabilities, improvement loops, trust model, and the metrics that tell us whether it's earning user confidence over time. • Own contextual discovery across all Pencil surfaces — how Scribble surfaces the right capability through intent rather than navigation, across chat, workflows, canvas, and feeds. • Define orchestration requirements from the customer side — what the middleware layer needs to do, how it interacts with agents, skills and workflows, and what auditability requirements make it enterprise-grade. • Evaluate technology options against customer requirements — working with engineering to assess frameworks against the experience you've defined, not the other way around. • Work backwards from the customer — before any significant build decision, write the customer problem clearly. The technology decision comes last. • Partner with engineering early — not just to hand over specs. Understand the technical constraints well enough to make good tradeoffs and give engineers clear context on why something matters. • Instrument everything — define the metrics that tell us whether Scribble is working, set baselines, and own the feedback loop from customer outcomes back into the product. • Prototype don’t explain - build working and actionable prototypes alongside the design and engineering team to bring your ideas to life.
Benefits
• 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme • Health insurance / private medical cover • Monthly stipend towards wellness, fitness, and learning and development • Remote — work from anywhere in your home country • Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy • Access to our Pencil office in The Shard, London for our UK employees • Flexible working hours
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