Shift5 - Senior Field Engineer
Requirements
• Experience or interest in field engineering, systems engineering, or technical support roles. • Demonstrated ability to troubleshoot technical issues and work hands-on with hardware/software systems. • Strong problem-solving and communication skills. • Comfort operating in a fast-paced, startup and mission-driven environment. • Willingness to travel (up to ~50% as needed). • Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent experience. • Eligibility for a U.S. security clearance preferred. • Administrative or power user level experience with Linux, IT networking fundamentals, cybersecurity experience, and electrical troubleshooting expertise. • Experience building containerized services in Rust and Go, from MVP through demo-ready prototypes.
Responsibilities
• Support and execute on-site and remote deployments of Shift5’s platform across customer environments (rail, aviation, defense). • Assist with installation, configuration, and troubleshooting of hardware and software systems. • Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations. • Drive measurable impact in deployment success, system uptime, and customer satisfaction. • Identify and act on opportunities to improve deployment processes, documentation, and repeatability. • Navigate operational technology (OT) environments and customer site constraints, including secure or regulated environments. • Contribute directly to scaling Shift5’s field operations and deployment capabilities. • What Success Looks Like • Successfully support multiple deployments within the first 90 days. • Establish credibility with internal teams and customer stakeholders onsite. • Improve deployment efficiency and reduce time to operational readiness. • Contribute to clear documentation and repeatable deployment processes. • Support reliable system performance across customer environments.
Benefits
• Base Salary: $100,000 - 130,000 • Bonus program and equity in a fast-growing startup • Competitive salary and stock options in a fast-growing startup • Employer-paid medical, dental and vision coverage • Health Savings Account with annual employer contributions • Uncapped paid time off policy • Flexible work & remote work policy • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)
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