LaunchDarkly - Senior Solutions Engineer - Australia
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Requirements
• 8+ years of experience in Sales Engineering, Solutions Engineering, or Technical Pre-Sales in enterprise SaaS. • Sales Engineering, Solutions Engineering, or Technical Pre-Sales • Experience working with enterprise development teams and technical stakeholders. • Strong understanding of modern software development practices, including: • modern software development practices • Infrastructure as code • Feature flags and progressive delivery • Proven ability to run technical demos, workshops, and proof-of-concept engagements. • technical demos, workshops, and proof-of-concept engagements • Excellent communication and presentation skills. • Experience supporting complex enterprise sales cycles. • Background in software engineering, DevOps, SRE, or platform engineering. • software engineering, DevOps, SRE, or platform engineering • Experience with cloud platforms such as AWS, Azure, or GCP. • cloud platforms such as AWS, Azure, or GCP • Familiarity with Kubernetes and microservices architectures. • Kubernetes and microservices architectures • Programming experience in languages such as Java, Python, Go, Node.js, or .NET. • Java, Python, Go, Node.js, or .NET • Experience supporting enterprise deals in large organizations (F500 / G2000). • large organizations (F500 / G2000) • Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. • The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages • Delivering targeted experiences by easily personalizing features to customer cohorts • Maximizing the business impact of every feature through the ability to experiment and optimize • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
Responsibilities
• Partner with Sales to Win Enterprise Deals • Work closely with Account Executives to qualify opportunities and develop technical account strategies. • Help customers understand how feature management and progressive delivery can transform software delivery. • Participate in complex enterprise sales cycles and help secure technical wins. • Lead Technical Discovery and Solution Design • Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges. • Design solutions that demonstrate how LaunchDarkly integrates into modern development environments. • Align technical solutions with customer business objectives. • Deliver High-Impact Demos and Proof of Value • Conduct compelling product demonstrations that highlight real customer value. • Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials. • proof-of-concepts, workshops, and hands-on trials • Guide customers through the evaluation process and ensure successful outcomes. • Build Champions and Trusted Relationships • Develop strong relationships with both technical and business stakeholders. • Enable customer champions who can advocate for LaunchDarkly internally. • Support customers throughout the evaluation process and beyond. • Be a Technical Thought Leader • Stay up to date on trends in DevOps, CI/CD, feature management, AI-driven development, and modern software architecture. • DevOps, CI/CD, feature management, AI-driven development, and modern software architecture • Confidently communicate technical and business value to a range of audiences from developers to executives. • Collaborate Across Teams • Partner with Sales, Customer Success, Product, and Engineering to ensure successful customer outcomes. • Sales, Customer Success, Product, and Engineering • Provide feedback from the field to help shape the product roadmap.
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