PointClickCare - US -Sr Product Manager (Integrated Care)
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Requirements
• Exposure to AI tools and a desire to leverage them to enhance your work content and user experience • 5-7 years working in Product management, preferably in the healthcare space. • Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred • Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. • Proven track record managing commercial software products through the entire product lifecycle at an experienced level • Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. • Proven ability influencing stakeholders, executing product priorities, and driving business results. • Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. • Strong oral, written, and listening communication skills with internal and external stakeholders. • Solid understanding of Agile and Design Thinking methodologies. • $135,000 - $160,000 a year • US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. • Our salary ranges are determined by job and level. • The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Responsibilities
• Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. • Track in-market adoption and success of production solutions. • Stay abreast of changing customer needs and industry trends. • Monitor secondary research and market data. • Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. • Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. • Understand the broader product portfolio and how solutions work together to create value for customers. • Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. • Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. • Collect and summarize customer feedback to drive satisfaction and adoption. • Maintaining performance standards if working remotely (where applicable) • Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. • Participate in industry events, and lead customer and partner facing engagements as a product expert. • Inspire, energize, and motivate cross-functional teams.
Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more! • It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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