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Jobs/Director of Operations Role/valiantys - Engagement Director, North America
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valiantys

valiantys - Engagement Director, North America

Remote - Canada5d ago
RemoteDirectorNADirector of OperationsDirector of AnalyticsDirector of CommunityReportingProject Planninghypothesis

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Requirements

• Experience in Atlassian, ITSM, DevEx, SDLC modernization, enterprise service management, cloud, data/reporting, or digital workplace transformation. • Experience building business cases, adoption strategies, value measurement plans, or multi-year transformation roadmaps. • Experience working in a services organization where delivery, sales, and advisory teams collaborate closely. • ## How this role works with others • Account Executives own pricing, commercials, SOW finalization, and closing. The Engagement Director partners with them on the solution storyline, value hypothesis, account strategy, and executive pitch. • Delivery leadership owns staffing and day-to-day execution quality. The Engagement Director governs outcomes, senior alignment, and strategic risk. • Project Managers own the engagement plan, cadence, timeline, budget, RAID log, and day-to-day client communication. The Engagement Director participates at key points where executive alignment, strategic decisions, escalations, or value realization are required.

Benefits

• Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow. • Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions. • Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career. • Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life. • What we offer - Employee Perks & Benefits • Competitive compensation with an annual performance-based bonus • Comprehensive Health Insurance401(k) with Company Match • Generous Paid Time Off (PTO) - 4 weeks per year, plus public holidays • A flexible remote work policy • A multicultural and international team environment • Location: This role can be located in Canada or in the United States. We offer flexible remote working policy. • To qualify, applicants must be legally authorized to work in Canada or the United States and should not require, now or in the future, sponsorship for employment visa status.

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